I spoke with a number of different people. Everyone who served me at Akins Ford was professional and helpful. I would definitely recommend them to others.
9/15/2024
Steve B. VERIFIED CUSTOMER
As I indicated twice previously I did not have an appointment with her for my F250.
9/15/2024
Chris W. VERIFIED CUSTOMER
Fast affordable service
Thank you
9/14/2024
Dale H. VERIFIED CUSTOMER
I think it was a guy named Joshua don't forgot his first name maybe the one your name but he was a nice young man he did the job and updated the thing that was on a recall for my Ford fusion which is on a cross trails RV that on he did a good job thank you
9/14/2024
Jeff F. VERIFIED CUSTOMER
Not sure who Kristi is but the tech on the mobile service was excellent.
9/14/2024
Ronnie M. VERIFIED CUSTOMER
First time using Akins. Will return and let yall service because of Mike.. in life people buy from who the like and Mike was awesome , commutation, quickness of getting parts and install..
9/14/2024
Kathy W. VERIFIED CUSTOMER
My car runs great! Wonderful communication. Great price, and great service. Very helpful! Five stars??????????. Good hours for those who work.
9/14/2024
Richard S. VERIFIED CUSTOMER
Good service, I was kept informed every step of the way.
9/14/2024
Douglas I. VERIFIED CUSTOMER
I have always had positive experiences at Akins.
9/14/2024
Ritchie Bros. VERIFIED CUSTOMER
Awesome Job Kim
9/14/2024
Kolby M. VERIFIED CUSTOMER
Kim was amazing!! Her calling is definitely customer service!!
9/14/2024
Chris T. VERIFIED CUSTOMER
Kim provided the best customer service experience I have had in a long time. She was courteous, treated me like a friend, not a #, and gave me updates on my service, while I was waiting in the customer waiting area. Great Job Kim!
9/14/2024
John C. VERIFIED CUSTOMER
He did an awesome job keeping me informed on my vehicle. Thank you Mr Allen for giving my vehicle personal attention.
9/14/2024
Pete H. VERIFIED CUSTOMER
Random was polite and precise with his excellent customer service.
He is an asset to your team
9/14/2024
Patricia B. VERIFIED CUSTOMER
I’m always pleased with the service at Akin Ford
9/14/2024
Bryan M. VERIFIED CUSTOMER
Took a little extra to get my roof molding fixed but it was fixed 100%.
9/14/2024
David Y. VERIFIED CUSTOMER
After changing my oil, they left my car running in the parking lot with the doors unlocked. I've spoken with the service manager about this and he extended his apologies and offer to perform my next vehicle service at no charge.
9/13/2024
Mark P. VERIFIED CUSTOMER
To whom it may concern,
Jonah Toncz was professional, respectful and courteous throughout the entire process. If this was my dealership, I would hire more people with his skillset to handle the calls for updates coming in. I had called on a couple different timeframes and was unsuccessful in reaching him due to him being with other customers at the time, to no fault of his own. He reached back to me via the phone at his earliest convenience which I am very grateful for. I fully respect and trust in Jonah and your dealership; based on his performance and interactions with me. Thank you for the excellence in the performance of your duties, providing me with the level of customer service that is very hard to attain in the world today. You have earned another customer in me and my family.
Best Regards,
Mark P
9/13/2024
Jason B. VERIFIED CUSTOMER
**** was wonderful to work with. He kept us up to date on the status of our car and made sure all issues with the car were handled.
9/13/2024
Edward F. VERIFIED CUSTOMER
The time it takes to pick up vehicle once repairs are done too long and chaotic.