I was very pleased with the service performed yesterday. I had to call Brandon this morning about a question on the battery, but he explained it. As a woman, I appreciate the sticker on the windshield and the resetting of the computer about the oil change. Thanks!
9/5/2024
Christopher M. VERIFIED CUSTOMER
From my check in, work updates and finally to checking out, the experience was very good.
9/5/2024
Bo W. VERIFIED CUSTOMER
Awesome Job !!!
9/5/2024
Mary W. VERIFIED CUSTOMER
Everyone there is always so amazing! And I will always keep bringing my vehicles there.
9/5/2024
Steve S. VERIFIED CUSTOMER
Vanessa was the most pleasant and helpful person I have encountered at Aikens over all the years I have been coming there. Kind, professional, and always a smile
9/5/2024
Brian L. VERIFIED CUSTOMER
Vanessa and the service team working on my truck did a fantastic job. They were very thorough in diagnosing the source of the problem.
The last few times my truck has been in the shop, Vanessa has been the individual helping me. She is very pleasant to work with and kept me well informed on the progress of my truck.
9/5/2024
James A. VERIFIED CUSTOMER
I don’t like how long you have kept my vehicles even before giving a diagnostic. Then I just get my truck back from your repair - 2200 dollars worth. Then the water pump goes out. Another 1200 dollars. You pay your mechanics on commission on how much they charge the consumer. I lost my faith in Akins and just can’t come back. Don’t trust you. Sorry, we had been buying from you guys since the 80’s. Just can’t anymore
9/5/2024
Paul W. VERIFIED CUSTOMER
I was the only vehicle in the intake bay when I first drove up was told my oil change would STILL be 90 minutes. It ended up taking 2.5 hours for an oil change..!???????? Been buying cars from Akins for 30 years and have never waited that long on an oil change.
9/5/2024
Jodi H. VERIFIED CUSTOMER
Michael provided exceptional customer service. This is the 4th place I have taken my car and they were able to diagnose and fix my car . He communicated clearly with me every step of the way. You don’t see people that take care of you much anymore in the service industry. 10/10 experience.
9/5/2024
Kimberly A. VERIFIED CUSTOMER
Will be on the look out for the survey.
9/4/2024
Joyce H. VERIFIED CUSTOMER
Excellent service. Wonderful customer service.
9/4/2024
Allan B. VERIFIED CUSTOMER
Great job
9/4/2024
Gregory S. VERIFIED CUSTOMER
Vanessa was great .
9/4/2024
Angela K. VERIFIED CUSTOMER
Great service!
9/4/2024
Toni G. VERIFIED CUSTOMER
Akins always go the extra mile! I just stopped by to get my tires looked at because I was going out of town on a road trip. I felt like I needed new tires. I didn’t have to make an Appointment for another day. They immediately took care of it!
9/4/2024
Supply (. VERIFIED CUSTOMER
All great!
9/4/2024
Judith M. VERIFIED CUSTOMER
Have used Akins for years to service my vehicles. This was very prompt service and didn't ha have a long wait time.
9/4/2024
David C. VERIFIED CUSTOMER
Enjoyed my visit
9/4/2024
Glantz Gawen. VERIFIED CUSTOMER
Quick and efficient as always. I was in and out the door in an hour.