My service advisor was great! No problems at all with his level of service. I do not understand being charged for mounting and balancing tires when I purchased the tires there. Never have been charged for this service when buying tires. I received an $80.00 veteran’s discount but had to pay $96.00 for mounting and balancing tires. I have called three tire stores and mounting and balancing new tires is complimentary when buying tires. I love trading with Akins and my family has bought 5 vehicles there over the years. This was disappointing. Thanks for allowing me to provide this feedback.
8/20/2024
Erik C. VERIFIED CUSTOMER
Recently came in to get some batteries replaced. Erica Roe was phenomenal, and helped me out and was able to give me in and out.
8/20/2024
Nancy R. VERIFIED CUSTOMER
We were very pleased and happy that the recall work was done at the same time.
8/20/2024
Robert A. VERIFIED CUSTOMER
Allen was extremely helpful and was able to get me in and out quicker than expected. ????
8/20/2024
Michael D. VERIFIED CUSTOMER
Fast turnaround for not having an appt. Much appreciated
8/20/2024
Lynn H. VERIFIED CUSTOMER
Thanks! Always good service! Brad is the best! He supports this community and I appreciate all he’s done over the years! I return it where I can! Thanks Brad!
8/20/2024
Lynn H. VERIFIED CUSTOMER
Thanks! Always good service! Brad is the best! He supports this community and I appreciate all he’s done over the years! I return it where I can! Thanks Brad!
8/20/2024
Gregory B. VERIFIED CUSTOMER
As always the Akins team did a bang up job taking care of my need…
8/20/2024
Katrina M. VERIFIED CUSTOMER
They do a good job most of love I don't have to miss work they pu k up my car and bring it back I know my next I buying my car from ya'll
8/20/2024
Harmeet G. VERIFIED CUSTOMER
Will stop servicing truck here.
Gill
8/20/2024
Mike J. VERIFIED CUSTOMER
Arrived early for my appointment but was taken care of immediately. As always the work was as required and the staff was friendly and professional.
8/20/2024
Amanda B. VERIFIED CUSTOMER
I cannot tell you how much I appreciate you taking the time to call me and look into this issue and then help me actually resolve it. My faith in Akins being the best Ford dealership around has been restored.
8/20/2024
Richard P. VERIFIED CUSTOMER
Superior service!
8/20/2024
Eric B. VERIFIED CUSTOMER
Excellent service , Niel did great job keeping me informed during my service.
8/20/2024
Hsx E. VERIFIED CUSTOMER
I've been a customer since 2008.Junior and Eddie has always taken good care of me.
8/20/2024
Joshua J. VERIFIED CUSTOMER
The service for a Monday morning was excellent and was completed sooner than expected
8/20/2024
Kenneth R. VERIFIED CUSTOMER
Thanks for getting me in and out and keeping me up to date with my car always good people that work there.
8/19/2024
Christopher H. VERIFIED CUSTOMER
Neil did a great job. Communicated everything clearly and was very courteous and professional. I was in and out fast. Great experience!