He was very nice and knowledgeable. He wasn't pushy and helped me from start to finish.
1/16/2024
Janelle H. VERIFIED CUSTOMER
Always the best service.
1/16/2024
Russell D. VERIFIED CUSTOMER
Joshua was very knowledgeable and hard working!!
1/16/2024
Dawn P. VERIFIED CUSTOMER
Absolutely happy.
1/16/2024
Sonny K. VERIFIED CUSTOMER
Great Service
1/16/2024
Peggy B. VERIFIED CUSTOMER
Josh was very nice he informed me about my truck and gave me the information in writing as well he was very professional thank you Josh.
1/15/2024
Natalie S. VERIFIED CUSTOMER
I am still waiting to hear from someone from the Ford main shop to schedule an appointment for someone to look at my transmission, it jerks sometimes when shifting and when driving. Thank you
1/15/2024
Jacob P. VERIFIED CUSTOMER
The service was fast and respectful and the work done to my vehicle was done fast professionally.
1/15/2024
Mary M. VERIFIED CUSTOMER
You guys did a fantastic job and we will be back, however the automated approval system, as cool as it is, doesn't seem to be reliable. I approved a suggested service that said it would be $0.00 and was charged $168.00. I won't be trusting that again. Sorry. Other than that you folks are great.
1/15/2024
Melissa M. VERIFIED CUSTOMER
tHis was iur first time bringing our car to akins on a Saturday. So we had a few questions.
Josh was very friendly and answered our questions with a smile.
1/15/2024
Timothy K. VERIFIED CUSTOMER
Erica, was the bomb!!!
1/15/2024
William F. VERIFIED CUSTOMER
Engine was a quart low on oil when I got home Saturday afternoon
1/15/2024
Gary D. VERIFIED CUSTOMER
Very happy with overall experience
1/15/2024
James M. VERIFIED CUSTOMER
The tech was great , most helpful
1/15/2024
Jenny M. VERIFIED CUSTOMER
Mike was very kind and welcomed me with a huge smile and a matching sense of humor. It sure made bringing my car in for service a more pleasant experience than I had anticipated! There is true value in customer service when the treatment you're given makes you feel like a long time friend!
1/14/2024
Shane F. VERIFIED CUSTOMER
Josh always provides exceptional service. He is honest, never tries to get me to do anything unnecessary on any of my vehicles and and is, by far, the best Service Advisor I've ever worked with.
1/14/2024
Robert F. VERIFIED CUSTOMER
Jay Lynn was very professional and courteous. She took care of me very efficiently and my repair was completed earlier than expected.
1/14/2024
Kula K. VERIFIED CUSTOMER
Good customer service. Staff was very professional
1/14/2024
David S. VERIFIED CUSTOMER
Actually, Colton Evans was the tech that came to my house. He was very thorough explained everything is very knowledgeable about everything I asked him. Did everything he was supposed to do more. Was a very beneficial service especially for me having to stay close to the house because of a sickly wife, I would not hesitate to use that service, it was fantastic.
Great job, Akins
David A Smith
1/14/2024
Sandra T. VERIFIED CUSTOMER
Jonah stayed in touch .. addressed my concerns & questions with patience