Service writer was very attentive to my needs . Very nice customer lounge was clean with complementary beverages. All round a Very pleasant experience
3/7/2025
Sarah T. VERIFIED CUSTOMER
Rudy makes good eye contact with customer and listens well.
Steam player to keep.!
3/7/2025
Faye P. VERIFIED CUSTOMER
Vanessa was very professional and very polite, she kept me informed at all times
3/7/2025
James K. VERIFIED CUSTOMER
Great help no problem at all
3/7/2025
Freedom T. VERIFIED CUSTOMER
Your technician broke a bolt in my Jeep and then they charged me for a large repair due to that broken bolt. I would like the head of service, and only will accept the head of service or someone higher at Akins, to reach out to me. I have many questions I was afraid to address while you all still had my vehicle but would now like addressed before I accelerate this concern legally.
3/7/2025
Timmy R. VERIFIED CUSTOMER
Bobby Reese is quite simply the best Service Advisor I have ever dealt with. Personable and professional, he puts you at ease and delivers straightforward information on your vehicle. Love that guy.
3/7/2025
Louis F. VERIFIED CUSTOMER
Look forward to complimenting Akins.
3/7/2025
William W. VERIFIED CUSTOMER
Thanks will do
3/7/2025
Doug B. VERIFIED CUSTOMER
Always good service
3/6/2025
Misty M. VERIFIED CUSTOMER
Bobby was fantastic!!
3/6/2025
Karen A. VERIFIED CUSTOMER
3 days for a diagnostic work up oil change and tire rotation and fluids check turned into a week. No calls for follow up I had to be the one that called to check on progress. Then when I let them know I would be coming to get my car and think about if I wanted to get my repairs done there I did get a call back to let me know they would need a little more time to get the oil change done. Not at all happy.
3/6/2025
Rubin W. VERIFIED CUSTOMER
No problem
3/6/2025
John D. VERIFIED CUSTOMER
Matthew is awesome ????
3/6/2025
Jeffrey P. VERIFIED CUSTOMER
**** did a great job getting my car in and out based on my appointment time.
3/6/2025
Randall Grizzle. VERIFIED CUSTOMER
Jaylynn was great and very helpful. So much so I am calling her tomorrow to check on service of GMC Yukon
3/6/2025
Brandon B. VERIFIED CUSTOMER
The Cordinator was great and kept me informed along the process. He also went out of his way to find warranty information for me. I loved my Cordinator and prefer to have him each time.
3/6/2025
Kevin R. VERIFIED CUSTOMER
Jaylynn was extremely polite, kept me updated on the progress of my vehicle. Even went and asked questions for me when she didn't know the answer. I was very pleased with the service I was provided
3/6/2025
Julian H. VERIFIED CUSTOMER
Always professional service at Akins
3/6/2025
Denise C. VERIFIED CUSTOMER
Brandon was very professional. I found a broken part when I got home and called Brandon. He was quick to resolve the issue.