The experience with Bobby was exceptional. He was very attentive to my needs. The communication and follow-up was great!
1/25/2025
Norman E. VERIFIED CUSTOMER
**** was came to greet upon entering the service bay which was nice as other times I had to get out of the vehicle and ask if someone could help me. When I told him that I forgot to mention the tire pressure warning light on my appointment, he was polite and offered to add that to the ticket. As it had been along time since I brought my work vehicle or my personal vehicle here, I forgot to mention that this was my work vehicle and all expenses should be directed through Fleetio. **** offered that he would take care of it. I work with 17 other inspectors and we all have vehicles, and our biggest issue is trying to find places that take Fleetio consistently with out giving us grief. So, Thank You.
1/25/2025
Clint M. VERIFIED CUSTOMER
Between Erica and Samual they both did a fantastic job. The cost was a lot more than expected but I knew I had issues with front. Bringing it to someone that no matter what the problem was I knew it could be fixed. Once Samual got it broke down some parts quoted did not need replacing so I was able to save some. The truck drives great and I just might get another 23 years out of it.????
Thanks
1/25/2025
Frank B. VERIFIED CUSTOMER
**** was very thorough. I appreciate his knowledge and follow up. Professional.
1/25/2025
Patrick H. VERIFIED CUSTOMER
To much plus saleing
1/25/2025
Candace G. VERIFIED CUSTOMER
Russell was professional and listened to the concerns that we had with the vehicle.
1/25/2025
Franklin B. VERIFIED CUSTOMER
Mike was awesome, he was super friendly and easy to understand. He should be in charge of everyone there.
1/25/2025
Jeff M. VERIFIED CUSTOMER
As usual Akins Ford did a great job on the service of my 24 Bronco Raptor. Mike **** was very informative. The work was completed very fast. A job well done.
1/25/2025
Joe L. VERIFIED CUSTOMER
**** was great. Give that man a raise.
1/25/2025
Johnny G. VERIFIED CUSTOMER
Completely satisfied as usual. From the time I checked in until I checked out everything was outstanding. All employees I had contact with were very friendly and made me feel very appreciated as a customer.
1/25/2025
Raymond D. VERIFIED CUSTOMER
I didn't have an appointment, Brandon told me it would be about an hour and a half but I was out in just over an hour. He kept me updated throughout.
1/25/2025
Glen H. VERIFIED CUSTOMER
Just need to know about warranty on my engine and when to do 1st oil change
1/25/2025
Lorna M. VERIFIED CUSTOMER
The service appointment went off without a hitch. The customer service was outstanding and the complimentary coffee was hot and delicious!
1/25/2025
Meagan C. VERIFIED CUSTOMER
Ashton was very professional and kept us up to date on the process and progress of our vehicle.
1/25/2025
Doug B. VERIFIED CUSTOMER
Erica was a tremendous help today!
1/25/2025
Bbr Restoration. VERIFIED CUSTOMER
Very satisfied ????
1/25/2025
Michael W. VERIFIED CUSTOMER
**** was great. Thanks
1/25/2025
Maritza R. VERIFIED CUSTOMER
Thank you Ashton for you help and professionalism. We appreciate you.
1/25/2025
Martina A. VERIFIED CUSTOMER
Poor communication. Called to check on my vehicle after a few days and was told I would get a call back by the end of the day. I didn't get a call
1/25/2025
William K. VERIFIED CUSTOMER
Russell rocks - he listen to my issue and frustration and worked through the water pump going out - which was after wild Willie’s left off the radiator cap accidentally! I really appreciate Akins and who you chose to have as employees!
Thanks Wil