Mike Bellflower was a great help explaining everything
12/15/2023
Jack D. VERIFIED CUSTOMER
Well done as usual
12/15/2023
Randy P. VERIFIED CUSTOMER
The team at Akins ford are outstanding group of people
12/15/2023
Dorthea S. VERIFIED CUSTOMER
Please resend the survey to
12/15/2023
Clifford C. VERIFIED CUSTOMER
Very expedient
12/15/2023
Akins Ford. VERIFIED CUSTOMER
Great service
12/15/2023
Lance A. VERIFIED CUSTOMER
very professional and helpful
12/15/2023
Shahin P. VERIFIED CUSTOMER
Eric Mattie is the best
12/15/2023
George R. VERIFIED CUSTOMER
Very kind welcoming people.
12/15/2023
Austin C. VERIFIED CUSTOMER
Jonah was excellent. The whole experience was easy. Jonah was professional, polite and knowledgeable. He was able to explain what work was done on the vehicle and was always able to answer any questions I had.
12/15/2023
Paul J. VERIFIED CUSTOMER
Apparently I may need to replace my engine. My f150 has 31k miles. Would you be satisfied. This is my 5th ford vehicle. May be my last.
12/15/2023
George E. VERIFIED CUSTOMER
Everything was great. All questions were answered and I was kept updated as work progressed.
12/15/2023
James B. VERIFIED CUSTOMER
I waited at the dealership today for an oil change for a total of 5 hours. I came in for an oil change and given an estimated time of 2 hrs for an EXPRESS LANE oil change. I was notified that my vehicle needed brakes and would need approval from Ford Warranty to approve rotors because my pads were covered under my maintenance plan. I was never notified that it was approved. I did notice my vehicle sitting outside after oil change and before brake work. Once the work was complete I noticed my vehicle in the “finished/exit” lane for at least 20 mins. I had to ask if my vehicle was ready after seeing this and was told “we are waiting on paperwork”. I arrived for an oil change at 10am. I did not leave the dealership until after 3pm.
12/15/2023
William C. VERIFIED CUSTOMER
Michael was very efficient, courteous, professional, and informative. He represents Akins in a way that should make you proud.
12/15/2023
Keith M. VERIFIED CUSTOMER
Jordan was great. Showed up on early part of time window and was very professional, personable and accommodating.