Was most pleasant experience every very fine young man
11/8/2023
Timi H. VERIFIED CUSTOMER
Ethan was very polite
11/8/2023
Joy M. VERIFIED CUSTOMER
I am very Satisfied with Zachary . He was very knowledgeable and polite . He went out of his way to make sure I was taken care of . Hope to see him again !
11/8/2023
Myra C. VERIFIED CUSTOMER
The technician didn't bring the specific tool to be able to rotate my son's tires. But he did let him know that a front end alignment was needed. My son let him know that he planned to do that when he bought new tires in about a month or so.
11/8/2023
Haley M. VERIFIED CUSTOMER
After arriving with no appointment during their busiest time during the day due to a transmission fluid leak, Jaylynn was prompt and eager to greet me and immediately assist me. Within 30 minutes, she had me diagnosed, explained everything easily and thoroughly and even quoted me a “higher” price so that I would not be shocked when it came time to pay. It was actually $100 CHEAPER than what she quoted me, which I was VERY pleased with. I was in and out within 2 hours and got to leave with my vehicle FIXED. I never felt like I was in the dark about what was going on or what I was going to have to pay. This was top notch service all around. Great facility. Great amenities. Great staff and GREAT SERVICE. I will ALWAYS buy from this location just so I can continue to receive the level of service they offer.
11/8/2023
Breonna B. VERIFIED CUSTOMER
I asked for the breaks to be checked but I still here a sound.
11/7/2023
Danny W. VERIFIED CUSTOMER
Good so far!
11/7/2023
Marcia S. VERIFIED CUSTOMER
Vanessa and staff were very helpful and very professional! I appreciate their assistance with my jeep wrangler.
11/7/2023
Beverly T. VERIFIED CUSTOMER
I have always had a positive experience at Akin. They go above and beyond to be sure their customers are satisfied and treated with respect.
11/7/2023
Sherry W. VERIFIED CUSTOMER
Josh did a great job and explained everything understandably. Thanks
11/7/2023
Elsa R. VERIFIED CUSTOMER
Ethan was amazing, he has helped me in the past and super courteous and patient, completely exceeded customer service by walking me to my car, opening the door and all. Thank you Ethan for your extra effort, I sincerely appreciate you for going above and beyond
11/7/2023
Curtis R. VERIFIED CUSTOMER
Have always had the Akins crew do my changes ancmaint.
11/7/2023
Mark O. VERIFIED CUSTOMER
A 1
11/7/2023
Frank M. VERIFIED CUSTOMER
I ask Josh to correct the time on my expedition. Didn’t happen. I was very specific re MAKE NO CHANGES ON MY SETTINGS , so what happened, some smart guy changed the settings. After a while I get aggravated, told that to Josh, actually I wrote not leave settings-do not change. Guess what?
I am going to trade cars and will try another make and model. Sorry!
11/7/2023
Phillip D. VERIFIED CUSTOMER
Done a good job
11/7/2023
Judith N. VERIFIED CUSTOMER
All personnel are polite and very helpful. The tech staff is super competent and wonderful about keeping you in the loop as to what is going on with your car. Today they were waiting for a part to come in and the kind lady drove me home and later they brought the car back to me. very glad I’m in Akins Customer.
11/7/2023
Rodrick R. VERIFIED CUSTOMER
Erica was very professional. She explained the process and the type of oil that best suited my needs.