I don’t think the service is completely over because we were waiting on a part. I haven’t heard anything in around 3 or 4 weeks
10/30/2023
Josh M. VERIFIED CUSTOMER
Thanks for everything!
10/30/2023
Joseph M. VERIFIED CUSTOMER
Ethan was great to work with and did a great job getting my vehicle serviced in a timely manner.
10/30/2023
Donna W. VERIFIED CUSTOMER
Great job Vanessa!
10/30/2023
Charles M. VERIFIED CUSTOMER
Excellent mobile service provided. Eliminated Recall issue quickly while explaining his procedures as he progressed through the process. He knows cars. Nice to talk with, personable and courteous!
10/30/2023
Hernan O. VERIFIED CUSTOMER
Great service gave me a good range of time of when my truck would be done being serviced great customer service.
10/30/2023
Wilma C. VERIFIED CUSTOMER
Very satisfied and helpful I will be coming back for future service thank you very much.
10/30/2023
Kevin G. VERIFIED CUSTOMER
I asked for all five tires to be rotated and my spare was not rotated?
10/29/2023
Rebecca K. VERIFIED CUSTOMER
Jaylynn was very professional and very kind. We liked having her as our service representative.
10/29/2023
Margaret B. VERIFIED CUSTOMER
Jonah was exceptional. From the minute I drove up & he heard my car’s problem, he went to work on it until he found the problem , then took care of it. He was orthodox the 3 hour round trip. He is the height of you you look for in customer service. I will stay with Aiken on my servi
10/29/2023
Ellen P. VERIFIED CUSTOMER
He consulted with me when additional things were discovered during insoeaction and took care of items needed. Very polite and attentive.
10/29/2023
Jeffrey K. VERIFIED CUSTOMER
While the “Quick Change” service at Akins’ Ford is convenient, the increase in price during the time that we have owned this vehicle is baffling. Service costs for this car was around the $40 price point in 2016-2017. It’s now near $70. Sorry for the rant. Otherwise, great communication by the service writer. He made
Sure he understood what we needed.
10/29/2023
Judy S. VERIFIED CUSTOMER
Excellent service,friendly and professional
10/29/2023
Manya L. VERIFIED CUSTOMER
Everyone was very efficient & helpful! Juan is an asset to your team,! He gave me a ride to WalMart so I could buy a gift for my granddaughter. Wouldn’t have had time without his help! Thank you!
10/29/2023
Mark A. VERIFIED CUSTOMER
I'll be happy to participate in future surveys
10/28/2023
Velma K. VERIFIED CUSTOMER
Very nice work and great job
10/28/2023
Jay P. VERIFIED CUSTOMER
Josh was awesome! It was my first time at Akins and he was extremely helpful.
10/28/2023
Christopher S. VERIFIED CUSTOMER
It’s getting winter time and my tire air pressure was about 29-30. I wish y’all would have bumped them to 35. Other than that I have nothing bad to say.
10/28/2023
Emily G. VERIFIED CUSTOMER
Josh was so nice and very knowledgeable about all things service related! He was so helpful and even made sure I was able to get to my vehicle after closing time today. Love the Akins Ford service department!
10/28/2023
Shane F. VERIFIED CUSTOMER
Josh is the best! He made sure everything was done correctly and always communicates well. Your entire service department is great. Akins represents Fors in such a positive way.