Zach was very helpful and efficient. It would be good if he made more eye contact.
10/21/2023
James C. VERIFIED CUSTOMER
Charles did an excellent job
10/21/2023
Donna E. VERIFIED CUSTOMER
Issue is not fixed. Very unsatisfied that Ford does not have a solution for this. Will be calling the manager! The service tech is awesome, not his fault.
10/21/2023
Leonard T. VERIFIED CUSTOMER
Katie did a great job!
10/21/2023
Mattie H. VERIFIED CUSTOMER
The staff was so courteous and professional. Keep up the good work.
10/21/2023
Robert G. VERIFIED CUSTOMER
Yes I was satisfied
10/21/2023
Kara And. VERIFIED CUSTOMER
Eric is the most accommodating & professional service advisor I have yet to meet. I have traveled all over the USA.
10/21/2023
William B. VERIFIED CUSTOMER
????????
10/21/2023
Chu L. VERIFIED CUSTOMER
Keep up the good work.
10/21/2023
David G. VERIFIED CUSTOMER
Thank you Adkins for giving the service that y’all give thank you for making the customers feel like family I think it would be hard for me to go elsewhere. Even if I moved out of state, I would still come back in to from from you.
10/21/2023
Mary H. VERIFIED CUSTOMER
Rey nice young man and knew what he was doing.
10/21/2023
Donald J. VERIFIED CUSTOMER
Josh took great care and is excellent in customer service. Every time I leave, the technicians have leave grease smudges in my truck (not cool)!
Josh had it taken to detail to had the smudges removed. Thanks Josh! JONalsk jumped in to help
10/21/2023
Brenda M. VERIFIED CUSTOMER
Tried other Ford dealerships…. Will only go to Aikins. Bought last two vehicles there. Customer Service is polite and informative about what needs to be done.
10/21/2023
Steven T. VERIFIED CUSTOMER
Eric was great to work with and I appreciated the updates on progress
10/21/2023
Pamela C. VERIFIED CUSTOMER
Very satisfied and friendliness of staff
10/21/2023
Syble B. VERIFIED CUSTOMER
Great communication in re - repair etc
10/21/2023
Greg G. VERIFIED CUSTOMER
Akin’s ford customer service is great. But I must say I’m pretty unhappy with this Ford engine, and I’ve been a Ford man my whole life. I have had y’all do the maintenance on this truck like clockwork and for it to be using oil is crazy.
10/21/2023
Jerry E. VERIFIED CUSTOMER
Charles was most helpful.
10/21/2023
Jim B. VERIFIED CUSTOMER
I received the same excellent service I have received on previous occasions. Thank you.