Thank You Mr.Joshua Kern for All Your
Expertise in "Solving Loud External Noise
2021 Ford Escape"...Video CertInly Helped
Associate Trouble Shoot for You Where Noise Existed! Sincerely, Elizabeth F
10/21/2023
Rite Weight. VERIFIED CUSTOMER
Look up the records and what transpired from our original appointment. Not (1) time did an employee own the multiple mistakes made during our service visit. We chose your dealership on price point and reputation. But we will go another direction in the future.
10/21/2023
Michael W. VERIFIED CUSTOMER
No comment
10/20/2023
Leonard S. VERIFIED CUSTOMER
What happened to the days of getting something fixed same day? Even if I have to come back the problem is known today therefore the parts should be in by the time I come back in December without having to leave my F150 and rent a car, probably at my own expense. Seems like unless it’s Express Lube I have to wait months to get a fix. A recall that I was told was completed by Mobile a year ago still isn’t completed? Wow!
10/20/2023
Anthony C. VERIFIED CUSTOMER
I wish they still gave seveal report. With brake pad level and fluid levels, that was very helpful.
10/20/2023
Robert G. VERIFIED CUSTOMER
Josh Kerns took my vehicle, and did exactly what he said he was gonna do. Made it easy, and got the job done quickly. Also kept in touch with me as progress was made.
10/20/2023
Linda F. VERIFIED CUSTOMER
Had a wonderful time..Enjoyed the experience. Everyone was so helpful.
Thank you
10/20/2023
Thomas R. VERIFIED CUSTOMER
Mike was very polite and informative.
10/20/2023
Jeffrey H. VERIFIED CUSTOMER
Communication is terrible. Online site never showed the invoice for the repairs made. Just a you owe this with no explanation.
10/20/2023
Michael J. VERIFIED CUSTOMER
Always a good experience, everyone is very professional.
10/20/2023
Debbie C. VERIFIED CUSTOMER
She was great, keeping me updated, and getting it in so fast.
10/20/2023
Terry R. VERIFIED CUSTOMER
Ethan was very professional & answered all my concerns.
10/20/2023
Mary C. VERIFIED CUSTOMER
Mary C
10/20/2023
Tamara K. VERIFIED CUSTOMER
Great service
10/20/2023
Levaris P. VERIFIED CUSTOMER
Always a pleasure to come here! Been a customer for over 15 years! No place like Akins!!
10/20/2023
David B. VERIFIED CUSTOMER
We are always very happy with Akins Ford!
10/20/2023
Trevor T. VERIFIED CUSTOMER
Zach and all of the staff were great as always.
10/20/2023
Wanda T. VERIFIED CUSTOMER
Not all problems described by owner was addressed. However, Akins has great customer service folks!