Jaylynn did a great and was very courteous and professional. I was pleased with Akins Ford upgrading my Sync system. I arrived early and they got me in right away and the system was installed in a timely manner. I only wish the dealership was closer.
8/12/2023
Linda C. VERIFIED CUSTOMER
Your service advisor Vanessa always is so nice. They just can’t get my car to duplicate the problem. Management very nice and helpful.
8/12/2023
Shelia H. VERIFIED CUSTOMER
Great job and had it fixed in no time. Colton was very nice and polite
8/12/2023
John C. VERIFIED CUSTOMER
I would suggest making the online payment form to allow for a signature. Someone else signed a legal document with my name.
Check the work completed, with camera systems in car check back up camera views. We need to bring ours back in due to the view of the backup camera not collaborated correctly.
8/12/2023
Kimberly W. VERIFIED CUSTOMER
Tom and Ethan were so professional and friendly!
8/12/2023
Patricia B. VERIFIED CUSTOMER
Your service department is always nice, polite and professional!
8/12/2023
Kenneth P. VERIFIED CUSTOMER
Vanessa was very good
8/12/2023
Joel R. VERIFIED CUSTOMER
Joseph Miller is a jewel and work clothes. Great job great personality went the extra mile.
8/12/2023
Nikki D. VERIFIED CUSTOMER
Was very friendly and helpful. He wanted to make sure I was satisfied.
8/12/2023
Martha M. VERIFIED CUSTOMER
All of the work was completed the way it should be and it looks good no problem with that. I think the only thing that I did have a problem with was the fact that I was charged $1000 for the toolbox and I expected a higher quality toolbox Like a cam locker that’s what I thought I was paying for. I am disappointed about that. I feel like everything that I did cost me a lot over charge the warranties everybody was wonderful and very nice lovely experience but I could have bought this toolbox anywhere for $300 probably less, so yeah I was disappointed with that after and they made money on the warranties because I found out how much I could get the warranties for purchasing them myself from Ford. Had I gotten better deals on things like the toolbox not making so much money on the warranty’s I wouldn’t feel so taken advantage of. I’m not mad and I probably will be back into your service department because Ford will pay and if I had to pay I would not come back. it’s OK to make money that’s not at all what I am saying. Everyone there was wonderful. Nobody made me do anything I wanted to buy a vehicle I guess I should not have so much trust and I guess that’s my fault. Thank you for asking.
8/11/2023
Alex R. VERIFIED CUSTOMER
Loved the mobile service!
8/11/2023
Jon D. VERIFIED CUSTOMER
Yours is this best Ford.dealership in Georgia.
8/11/2023
Ben G. VERIFIED CUSTOMER
Kati was great. Jason was great. Everyone was very accommodating and helpful and empathetic for my inconvenience of having to come back a second time to correct the problem.
8/11/2023
Forrest T. VERIFIED CUSTOMER
I had to travel 2 hrs up there twice because the touch screen system was not tested as in qc as it should have been. Out side of that my experience with your whole team was excellent. In the aircraft maintenance business you learn you get what you inspect not what you expect.
8/11/2023
Jessica O. VERIFIED CUSTOMER
Steven was absolutely amazing with customer service and made sure everything was done correctly. I was behind appreciative for dropping my car off and then coming and picking it back up when something wasn’t done right and re-delivering it to my work.
8/11/2023
Mary B. VERIFIED CUSTOMER
Very satisfied.
8/11/2023
Jeffrey P. VERIFIED CUSTOMER
Josh always does a great job. The issue was not his fault. The problem didn't get fixed that I brought the vehicle in for.
8/11/2023
Carl P. VERIFIED CUSTOMER
None
8/11/2023
Karen L. VERIFIED CUSTOMER
Steven was AWESOME! Personable and professional. I felt like ny car care was in the best of hands.