Jordan did a fantastic job. He was professional, did a great job, and explained things clearly and concisely!
8/8/2023
George W. VERIFIED CUSTOMER
The service was great as always. Thank you
8/8/2023
John G. VERIFIED CUSTOMER
Akins Ford is the Best!
8/8/2023
Anne R. VERIFIED CUSTOMER
Very informative,friendly technician. Fast service as well.
8/8/2023
Carlos V. VERIFIED CUSTOMER
Job well done
8/8/2023
Aaron D. VERIFIED CUSTOMER
The team always does an amazing job taking care of customers, including making good on services that don’t live up to expectations. That’s why I was surprised to see that my oil level was the same when I left as it was when I entered. My service advisor, Zach, provided me a free oil change last week when I told him the team didn’t use the oil I provided and I was charged for a full oil change. I went in today (a week later) to get my full synthetic added and the blend changed out. When I left, my truck was still saying oil level at 95%, which is odd because it always reads 100% after an oil change. My concern is that the oil wasn’t changed and the oil filter was simply swapped out.
8/7/2023
Raymond W. VERIFIED CUSTOMER
Excellent service advisor
8/7/2023
Mary G. VERIFIED CUSTOMER
Complete, thorough, professional, and friendly service. I trust him with my car. Thank you, Zach
8/7/2023
Anthony K. VERIFIED CUSTOMER
Always a satisfying experience with Erica as well with every human resource at Akins Ford.
8/7/2023
Donald B. VERIFIED CUSTOMER
All good ????
8/7/2023
Kendall C. VERIFIED CUSTOMER
I had my daughter make an appointment which she had at 10:30 on Friday and she was there almost 2 hours. I understand that you guys have walkins but I feel like if somebody makes an appointment they should be able to get out of there in about an hours time, there’s too many other oil change places that can do it in 15 minutes but I’ve always loved coming to you guys because you’re very thorough. The problem is I don’t have two hours to wait.
8/7/2023
Helen A. VERIFIED CUSTOMER
Service was smoothly and customer support are amazing! Thank you
8/7/2023
Charles D. VERIFIED CUSTOMER
Very friendly guys!!! Excellent job as well! We love Akins!!!
8/7/2023
Patricia M. VERIFIED CUSTOMER
Friendly service technician job don quickly. Will recommend Akens Ford great people and service
8/7/2023
David P. VERIFIED CUSTOMER
Pick up and delivery is a game changer
8/7/2023
Russell W. VERIFIED CUSTOMER
????
8/7/2023
Felisha R. VERIFIED CUSTOMER
I really appreciate the level of kindness and consideration I was given though I arrived really close to closing time. You all remain consistent with your professionalism and great customer service. For those reasons, I come for every service, even though the cost may be cheaper elsewhere.