Upon getting back. When pressing my washer fluid to clean my windshield it doesn’t spray and apparently it wasn’t check. Now my car pulls to the right since having the tire rotated also. Now I will have to find time to have them corrected.
Danny D
8/6/2023
Michael P. VERIFIED CUSTOMER
Excellent Job Thank you
8/6/2023
Ronald G. VERIFIED CUSTOMER
Just thank you for taking care of my vehicle.
8/6/2023
Dps Equipment. VERIFIED CUSTOMER
Went great, thanks!
8/6/2023
Alicia Z. VERIFIED CUSTOMER
He was great amazing help!
8/5/2023
Charles S. VERIFIED CUSTOMER
Did not take the time to explain "the works;" what was performed on my F-150; no documentation indicating tire rotation; no indication on tire tread wear or brake wear. I had more thorough explanations and documentation from prior oil changes at your facility. I was nothing but a number on an assembly line today; pushed out..poor customer service.
8/5/2023
John B. VERIFIED CUSTOMER
I live right at a hour and a half away. When dropped off I told them to check the tire sensors which they said would be done. I got it back and it wasn’t done. I was told there wasn’t anyone there to check them. That was nothing but a lie. On the way I stopped by a tire shop near our house and the owners 12 year old son checked tho. I was told I would get a call before they closed to set up an appointment to repair them. Of course you know they never called. Akins service department has always been bad. I still have a problem that I have brought it up there three times previously for. It is really sad when a 12 year old can do better work than your department. Of course like always I knew it was just lies and excuses. It always is.
8/5/2023
Jerome M. VERIFIED CUSTOMER
Great Job!
8/5/2023
Clifton A. VERIFIED CUSTOMER
Prompt service. No complaints.
8/5/2023
Tammy E. VERIFIED CUSTOMER
Jonah was very professional and kept us updated on where our vehicle was in the service process. We appreciate his attention to detail.
Thank you
8/5/2023
Cody S. VERIFIED CUSTOMER
I had to wait over 3.5 hours to have an oil change and tire rotation after having an appointment.
8/5/2023
Tommy S. VERIFIED CUSTOMER
Joshua was very professional from the greeting of the service appointment to prompt updates on the warranty work and approval process with the warranty company. Any questions or concerns were handled with care. The entire process was spot on 100 percent.also the service lane manager very professional. The technician was very professional, performed clean and precise work to put my truck back to factory specs. He and joshua advised me on any present and future required maintenance needs. I will be buying my next truck from Akins Ford.
8/5/2023
Gary W. VERIFIED CUSTOMER
All good .
8/5/2023
Claudia W. VERIFIED CUSTOMER
Erica is an outstanding service provider. She made us feel cared for and respected.
8/5/2023
Katelyn R. VERIFIED CUSTOMER
Have service manager call me to discuss opportunities for improvement.
8/5/2023
Charles M. VERIFIED CUSTOMER
Kati was very professional and knew her business. She made my experience a pleasure and felt like I was working with a team of caring folks at Akin!
8/5/2023
Joseph C. VERIFIED CUSTOMER
Great 1st experience
8/5/2023
Elizabeth F. VERIFIED CUSTOMER
On A Scale 1 Being Lowest & ""10""
Being HIGHEST ( 10 )!!!!EveryOne!!!!??????
8/4/2023
Sharifa L. VERIFIED CUSTOMER
Ethan’s customer service was excellent
8/4/2023
Robert M. VERIFIED CUSTOMER
Only issue was with parts availability. Don't know what Akin's could have done about that. Josh Kern was easy to get in touch with and did a good job of keeping me updated on the progress of repairs to our car.