Please don't contact me they knew my truck was coming two and a half weeks before it got there and the kept it for three weeks to do a three hour job, so I need nothing else from Akins Ford,so PLEASE DO NOT CONTACT ME ANYMORE,
THANK YOU WILLIAM F HUDLER
8/3/2023
Mohammed K. VERIFIED CUSTOMER
They didn’t do the right job charge too much money and cut an run.
8/3/2023
Johnny F. VERIFIED CUSTOMER
Everything was great except the front end alignment was not the best. Truck goes to the right a little in a straight away.
8/3/2023
Gary M. VERIFIED CUSTOMER
Everyone was very nice. But I had a 3:00 appointment for oil change. Finally asked for status of car at 5:15 and was informed they were finishing up with car and I got out if there around 5:30. I feel that if you have an appointment that around an hour or so is a reasonable time for an oil change. 2-1/2 hours for an oil change is a lot to me. Again, your personnel treated me very well. Thank you.
8/3/2023
Christopher B. VERIFIED CUSTOMER
Please continue great customer service.
8/3/2023
Trish W. VERIFIED CUSTOMER
They were instructed to put synthetic oil but did not. Normally 10,000 miles to next oil change but only 3,000 per sticker.
8/3/2023
George G. VERIFIED CUSTOMER
Jonah did a great job!
8/2/2023
Donnie W. VERIFIED CUSTOMER
Well Done
8/2/2023
Jb V. VERIFIED CUSTOMER
Very happy with with kati Bridges did her job well done
8/2/2023
Forrest T. VERIFIED CUSTOMER
Haven't picked it up yet . Have to inspect to make sure I get what I expect.
8/2/2023
Steve F. VERIFIED CUSTOMER
Great first experience!
8/2/2023
Pasha S. VERIFIED CUSTOMER
You forgot the sticker
8/2/2023
Joseph D. VERIFIED CUSTOMER
Very professional team in Service Dept.
8/2/2023
Kwik Towing. VERIFIED CUSTOMER
Rude not friendly at all
8/2/2023
Cindy T. VERIFIED CUSTOMER
This is Mr. Samuel Thompson, the driver of the truck serviced. I was extremely unhappy with the way things went. I dropped off the truck 7/18/23 and said I would pick 7/31/23, that's when I realized that Akins cannot deliver what its service writers sell.
So I will be looking for a new shop for my vehicle services.