From start to finish, the communication was unbelievable. Hope to use y’all again, but not too soon.
7/11/2023
Charles M. VERIFIED CUSTOMER
Eric did a super job keeping me updated on the status of the work, I appreciated that a lot.
7/11/2023
Jason S. VERIFIED CUSTOMER
Excellent service!
7/11/2023
Kwasi A. VERIFIED CUSTOMER
Much appreciated
7/11/2023
Dwight B. VERIFIED CUSTOMER
In and out in 30 minutes! Great
7/11/2023
Joyce M. VERIFIED CUSTOMER
I had a 12:00 appt. I was told it could take 1 1/2 hour. I waited 3 hours to get my car. Everyone was courteous though and thanks for the ice cream.
7/11/2023
Glenn S. VERIFIED CUSTOMER
Everything was great
7/11/2023
Willie C. VERIFIED CUSTOMER
I came in Saturday for an oil change, tires rotated and I asked to have my wipers blades changed, but it didn’t happen. I returned today after the rain storm to get new wipers blades.
7/10/2023
Hiram C. VERIFIED CUSTOMER
Spoke with Christy and Michael (Page). Waiting on notification about parts necessary for repair on my vehicle.
7/10/2023
Stephen B. VERIFIED CUSTOMER
Best Ford dealership in the USA
7/10/2023
William D. VERIFIED CUSTOMER
They kept me there over 2 hours and didn’t fix it. They said nothing was wrong even though the advisor saw the problem when I pulled it in. I’m not happy.
7/10/2023
Jason W. VERIFIED CUSTOMER
Almost 15 minutes waiting in the service bay to be helped is too long & very disappointing … never happened before
7/10/2023
Richard P. VERIFIED CUSTOMER
Always excellent service!
7/10/2023
Hollis C. VERIFIED CUSTOMER
Akins Ford service apartment is the best the world has to offer. I can’t wait to buy my next car so I can come in for service. Go Akins and go Dawgs!!!
7/10/2023
Matthew R. VERIFIED CUSTOMER
Everything was great and with awesome explanation! Would recommend to others! I’ll always be back.
7/10/2023
Thomas D. VERIFIED CUSTOMER
Thanks for the service!!!
7/10/2023
Michael P. VERIFIED CUSTOMER
Great service department excellent job
7/10/2023
Mark O. VERIFIED CUSTOMER
I'm sorry about my episode
It will take some time on my behalf coming back will take time
I'm embarrassed to leave the house
Thank you for checking on me Juan and Steve
All of my experiences have been more than good
They have been great
7/10/2023
Rondal S. VERIFIED CUSTOMER
Raymond is outstanding !!
7/10/2023
William C. VERIFIED CUSTOMER
On July 4th, Brad helped me get a loaner truck after I left a voice message describing the issue with my Ranger. From start to finish, I was absolutely floored. He was very thorough and professional. Not only did he take care of me when your service dept was closed, but it was a holiday. Then Joshua took care of keeping me informed about my Ranger. One again, the professionalism was A+. Joshua is someone who I would want to see train others on delivering excellent customer service. Thank you Akins for a great experience.