Jesse was very helpful and kept me informed on the status of the truck.
5/20/2023
David M. VERIFIED CUSTOMER
No problem
5/20/2023
Eugene D. VERIFIED CUSTOMER
Great service dept team
5/20/2023
Deborah G. VERIFIED CUSTOMER
Very nice Gentleman that waited on me his name was Ethan
5/20/2023
Sidney B. VERIFIED CUSTOMER
Timely service, good communication very satisfied
5/20/2023
Catherine C. VERIFIED CUSTOMER
Steve was fabulous. He was attentive, patient, knowledgeable and kind. I am so very appreciative of Steve, Will, Terry and the gentleman who drove my car back to me, and the service admin individuals who answered my many calls trying to coordinate getting the vehicle to you. Thank you Akins Ford!
5/19/2023
Bruce Q. VERIFIED CUSTOMER
Ethan was very conscientious and courteous. He followed up regularly to ensure I was updated and took care of my follow up balancing issue very quickly. Thanks for having such great staff.
5/19/2023
Lynn L. VERIFIED CUSTOMER
The technician was prompt and explained everything he was doing. Very polite and courteous.
5/19/2023
Brian P. VERIFIED CUSTOMER
This is the only dealer that services all 3 of my vehicle’s
5/19/2023
Donald M. VERIFIED CUSTOMER
Customer service is always above and beyond!!! Ethan and Christy did an excellent job!
5/19/2023
Joyce W. VERIFIED CUSTOMER
Very professional and answered all questions I asked! Thank you
5/19/2023
Joshua K. VERIFIED CUSTOMER
Zach was very helpful by offering me a ride home. It doesn’t seem like much but this goes a long way. Very happy with the customer service provided !
5/19/2023
Brahim B. VERIFIED CUSTOMER
Good service
5/19/2023
Zack W. VERIFIED CUSTOMER
Josh went above and beyond to get my truck going ASAP. He has earned my future business.
5/19/2023
Bruce H. VERIFIED CUSTOMER
Great job as usual and definitely enjoyed the free delivery made my life so much easier
5/19/2023
Karen P. VERIFIED CUSTOMER
Weren't able to answer concerns about an exhaust manifold leak.
5/19/2023
James G. VERIFIED CUSTOMER
Everyone was helpful and respectful.
5/19/2023
Alicia P. VERIFIED CUSTOMER
Was told 1.15 hrs for oil change ended up being 2.30 hrs! Justin seemed to avoid me walked by about 1.45 mins in said just a little bit longer. Once was finally finished total was 125! ?? He did ask if I wanted the air filter changed quoted 36. How is a 60 oil change and a 36 filter 125? Justin said oh I quoted wrong filter it’s only a few dollars more plus you a free oil change. BOGO…. The cashier was super friendly tho! Also included was a tire rotation.. but how is it that they just swap tires from the front left to the right side. They did not rotate them from front to back like it should’ve been done and I know this because one tire had a black spray on it to see if it really repelled dirt.