Everything was fine until I left the dealership. I noticed there was hersheys chocolate in my driver’s seat (I don’t eat chocolate or candy) and I also did not have any washer-fluid. I have been coming here since I was a child with my dad, the people here are very nice and I’m proud to say I come here for purchases and services. Maybe because it was the end of the day things became relaxed. I do understand, just frustrated with this happening
12/31/2024
Robert D. VERIFIED CUSTOMER
Bobby Reese was very accommodating and professional to deal with regarding the issue with my vehicle. He arranged for me to have a loaner after finding out I had plans to travel out of state for Christmas. The whole staff whom I interacted with was polite, ready to assist, and very hospitable to deal with.
12/30/2024
Amanda B. VERIFIED CUSTOMER
Mr **** was amazing as usual!
12/30/2024
Thomas B. VERIFIED CUSTOMER
Matthew was very knowledgeable and friendly. He was a pleasure to work with.
12/30/2024
Paul Davis. VERIFIED CUSTOMER
Chris was great !
12/30/2024
Ronald B. VERIFIED CUSTOMER
Mike is the best!
12/29/2024
Marion C. VERIFIED CUSTOMER
Good job. Satisfied ????
12/29/2024
Frances T. VERIFIED CUSTOMER
Excellent service Akins is the best
12/29/2024
Julie M. VERIFIED CUSTOMER
Rudy was the best service advisor I have had since bringing my Bronco to Akins. He kept me well informed. I hope he is there for my next service.
12/29/2024
Saronda W. VERIFIED CUSTOMER
Fast service, excellent customer service
12/29/2024
Barbara M. VERIFIED CUSTOMER
Akins has the best service of any dealership. Prompt, courteous employees. Always polite and looking to help. Everything runs smoothly and efficiently. I have been with Akins for over 26 years and so has my family.
12/29/2024
Cynthia E. VERIFIED CUSTOMER
Akins Ford always provides exceptional service & we only trust them with our vehicles! We've purchased all our vehicles from Akins & will continue to do so! Brad & Staff are the best!!!
12/29/2024
Sandra G. VERIFIED CUSTOMER
Thank you Ashton for going above and beyond to get my vehicle taken care of. Exceptional customer service & this is why I will continue to shop and service my vehicle at Akins.
12/29/2024
Billy S. VERIFIED CUSTOMER
My service advisor was courteous and professional
12/28/2024
Kristen P. VERIFIED CUSTOMER
Mike and the truck shop did a great job with my truck. Not an easy repair! (Electrical). I was provided a f250 so I was able to continue to work while repairs took place. I am 100% happy. Thank you Mike Bellflower.
12/28/2024
Brant S. VERIFIED CUSTOMER
Stephanie was very helpful.
12/28/2024
Todd H. VERIFIED CUSTOMER
This visit for service was unlike any other visit. The main reason I drive to Akens from Athens is because Akens is because of service. In the future, if I return, I will be sure to get a different service advisor.
12/28/2024
Gregory H. VERIFIED CUSTOMER
**** was very good about keeping me posted about my truck. Very happy with the service done.
12/28/2024
Fredrik S. VERIFIED CUSTOMER
Polite service staff followed with speedie work is always appreciated.
12/28/2024
Kelley V. VERIFIED CUSTOMER
The dealership was very clean and everyone was friendly and helpful. The very large waiting room offered comfortable seating and a slew of beverages and food. And when I couldn’t find a ride to pick up my truck they sent a courtesy vehicle to pick me up so I could retrieve my truck! Yes I am more than satisfied!!!