Russell did a great job keeping me informed but the wait to get the repairs assessed and then completed was way too long to be without my vehicle.
12/22/2024
Linda T. VERIFIED CUSTOMER
Always do good job…
12/22/2024
Mary B. VERIFIED CUSTOMER
Bobby was very good at communicating and keeping us up to date.
12/22/2024
Melissa C. VERIFIED CUSTOMER
Always a pleasure
12/22/2024
James L. VERIFIED CUSTOMER
Oil spots on my garage floor because drain funnel wasn’t cleaned
12/22/2024
Ronald N. VERIFIED CUSTOMER
Chris is actually one of the best service advisors that I have experienced in my 63 years. Friendly, knowledgeable, not brassy and made me feel like I was the most important person that day. A great person to have as the face of Akins (and no I’m not kin to him).
12/22/2024
John J. VERIFIED CUSTOMER
It was a pleasure to deal with Bobby! We depend on Akins for all of our auto maintenance and repairs.
12/22/2024
Benjamin W. VERIFIED CUSTOMER
Fast service. Kept me up to date on timeline.
12/22/2024
Mary B. VERIFIED CUSTOMER
As usual Akins went above and beyond
In their service,
They did everything they were supposed to do and did everything in a timely manner.
The service staff at Akins is the BEST there is ,
12/21/2024
Stephen B. VERIFIED CUSTOMER
Job well done.
12/21/2024
George F. VERIFIED CUSTOMER
Chris did an outstanding job. He accurately assessed the extent of the repair and the cost, then he kept me up to date on the status of the repair and the time for completion. Thanks!
12/21/2024
Peter J. VERIFIED CUSTOMER
Vanessa was great and friendly. I am not sure the entire problem is repaired. The temp needle is moving erratic and is running hotter than when the radiator crack.
12/21/2024
Tabitha M. VERIFIED CUSTOMER
Great job
12/21/2024
Robert S. VERIFIED CUSTOMER
Very efficient! Nice and professional service!
12/21/2024
Robert S. VERIFIED CUSTOMER
I brought my new 2024 explorer in on 12/20/24 for oil change and also to fix the plastics under the front of the car. I noticed the bolts had fell out I removed the clips and installed zip ties to make it in with out any further damage told the guy what I needed and clips was in the cup holder. Was told after service that all plastics was secured properly . On the way home it sounded like it had came loose again. I looked and it wasn’t fixed at all the only thing they did was install a bolt for the skid plate which looks cross threaded. If someone in charge could give me a call at ****-****-xxxx to discuss further repairs it would be greatly appreciated. Thanks!
12/21/2024
Lady Landscape. VERIFIED CUSTOMER
Mike Bellflower is amazing at getting all my trucks serviced quickly. I appreciate his excellent customer service!!!
12/21/2024
Elaine G. VERIFIED CUSTOMER
The whole process was so efficient and easy! Mike **** was so attentive and helpful!