Russell was great. He is a big asset to Akins Ford!
2/28/2025
Corey A. VERIFIED CUSTOMER
My TRX spent & days in your svc department for a water leak. Prior to dropping off the vehicle the svc rep and I reset the trip history. 0 miles 0.0 mph. While in your shop my vehicle was driven 5 miles with an mpg of 4.7! Clearly someone decided to abuse my truck while in your care. I have placed a call to the service rep today and looking forward to speaking with Rick. I believe he’s the new director.
2/28/2025
Gareth H. VERIFIED CUSTOMER
Rudy and the Akins team did a great job getting my truck in and out for service. I’m a return customer for sure.
2/28/2025
Michael M. VERIFIED CUSTOMER
He done a great job
2/28/2025
Robert D. VERIFIED CUSTOMER
I was especially impressed with the checkout procedure, I.e. the text telling me that I could go ahead and pay instead of waiting for someone to walk in to tell me. And to be met with a thank you and handshake from Mr. Russo was a plus.
2/28/2025
Jackelyn G. VERIFIED CUSTOMER
Great customer service
2/28/2025
Wade W. VERIFIED CUSTOMER
Brandon was very kind. Checked on my concerns with my brakes. Valle’s to update me along the way.
2/28/2025
Justin E. VERIFIED CUSTOMER
Mike was extremely helpful!!
2/28/2025
Wayne M. VERIFIED CUSTOMER
Mike a very professional He was willing to
Help What a great team
2/27/2025
Jere P. VERIFIED CUSTOMER
Excellent service
2/27/2025
Tammie M. VERIFIED CUSTOMER
Russell was a great communicator and I felt like he had my best interests in mind. I appreciate his commitment .
2/27/2025
Earl S. VERIFIED CUSTOMER
thanks !! Vanessa Easley for your to get my truck to the right technician thanks again have a blessed day
2/27/2025
Larry S. VERIFIED CUSTOMER
Another great experience!
2/27/2025
Benjamin D. VERIFIED CUSTOMER
Mike was great to work with and we will definitely be using Akins for all our service needs.
2/27/2025
Charles S. VERIFIED CUSTOMER
An excellent service advisor!
2/27/2025
Andrew B. VERIFIED CUSTOMER
Matthew was very sincere and very communicative about the issue I was having with my truck. He helped me get a loaner quickly and got me in and out of the service department as quickly as possible.
2/27/2025
Patsy L. VERIFIED CUSTOMER
Thank you for your consistent professional service.
2/27/2025
Bradford C. VERIFIED CUSTOMER
Friendly and kept me in the loop on what was going on and what repairs were needed.
2/27/2025
David M. VERIFIED CUSTOMER
Jonah is a great asset to Akins Ford. He knows his trade very well and is highly customer focused. My most recent maintenance issue was a doozy and not once did I have to question that the work would ultimately get done right. I’ve been an Akin customer for quite some time and I don’t consider going elsewhere even though i live almost an hour away. Jonah raised the bar. Very thankful and much appreciated.
2/27/2025
Dan B. VERIFIED CUSTOMER
Mike was very nice upon arrival. Excellent customer service and waiting room.