The mechanic did an excellent job on my car. I'm very grateful to Michael **** for taking care of my car. I love Akins Ford.
11/9/2024
Christopher H. VERIFIED CUSTOMER
She made my experience quick and painless.
11/9/2024
David R. VERIFIED CUSTOMER
Really good job!
11/9/2024
Harold S. VERIFIED CUSTOMER
Great, as usual!!!!
11/9/2024
Kevin B. VERIFIED CUSTOMER
Vanessa did a phenomenal job! We had a tire key dilemma and her and the team worked together to find the lock key to remove my tire and repair it so I could get back on the road! Will be using Aiken for all service needs going forward!
11/9/2024
Michael R. VERIFIED CUSTOMER
Mr. Aston was very professional, very knowledgeable and courteous. He made great eye contact and was nearly dressed like a professional. Akins service department left a lot to be desired a few short years ago, but they have vastly improved and I look forward to returning to Akins Quicklane in the future. I was in and out in right around an hour and that’s perfectly reasonable to me.
11/8/2024
Shameer M. VERIFIED CUSTOMER
I have asked for small repair in the vehicle and was not taken care of
11/8/2024
James R. VERIFIED CUSTOMER
Russell was very helpful in addressing the issues with my truck. His knowledge and professionalism made me feel very comfortable during my time at Akins.
Thanks for having quality people!!
11/8/2024
Karl W. VERIFIED CUSTOMER
He was able to get me in quickly the service team was finished with my car in about an hour and then he checked on me to make sure someone had let me know that my car was ready when he saw I was still sitting there. I informed him I was finishing up some emails and thanked him for checking on me. I was totally satisfied with the team.
11/8/2024
Wayne J. VERIFIED CUSTOMER
I had a minor issue with the steering wheel not being centered after the alignment. This visit fixed that issue. I appreciate the follow up from the first visit and the great attention to customer satisfaction. Very well pleased thank you!
11/8/2024
Vasilica D. VERIFIED CUSTOMER
Thank you **** !
11/8/2024
Gavin A. VERIFIED CUSTOMER
Very happy with my experience! Thank you!
11/8/2024
Juliann S. VERIFIED CUSTOMER
Everyone is always kind and helpful. Service was very quick and Brandon was very professional. Thank you!
11/8/2024
Richard W. VERIFIED CUSTOMER
I will be glad to complete a survey. Akins not only fixed the issue I was having with my Grand Cherokee, the customer service could not have been better. They made the whole process very convenient.
11/8/2024
Ronald F. VERIFIED CUSTOMER
Erica Roe has always been helpful
11/8/2024
Phocian C. VERIFIED CUSTOMER
I was pleased with the service provided.
11/8/2024
Carlton H. VERIFIED CUSTOMER
Very satisfied with the work that was done.
11/8/2024
Elton H. VERIFIED CUSTOMER
Great job
11/8/2024
Brian P. VERIFIED CUSTOMER
He was professional helping me and explained the checklist to me about my service and I was in and out in a very reasonable amount of time, he did a great job and I only come to Akin’s for my service.
11/8/2024
David W. VERIFIED CUSTOMER
On time and did the job quickly, very professional, that is why I drive 30 mins to get service here.