Akins Ford Dodge Jeep Chrysler Auto Repair Service

Awesome customer service!

She is awesome

Very professional

Did not reset oil percentage to 100%

Russell was very knowledgeable and took care of me car and got me back on the road in a short time. I was very pleased with your service.

A+ service.

All were friendly and very helpful. They took good care of of my car and Matthew mcwhorter explained what needed to be done to the vehicle. Great service and price! Thanks

My truck is a 2021 f250xl with a GASOLINE 6.2 engine. My invoice states that they serviced a 6.7 diesel engine. I hope that the oil that was put in my gas engine is safe for gas engine. Thanks Randy H

Bobby was fantastic!

It’s a nice surprise when you are told it would take 2 maybe 2 and a half hours to change my oil, and then I get a call less than an hour later that it was already done. I don’t know when this happened before. Thanks

Jonah was clear, concise, and professional when communicating with me. He set a realistic timeline for the service requirements for my vehicle. I will return to Akins Ford based on the service provided by Jonah.

Overall Great experience from top to bottom! Couldn’t have asked for a better lead. Mike was both very professional and personable. Would highly recommend.

The only problem I had was that it took so long.

Very efficient

Great job!!

Amazing service writer. Kept me informed

Once again I received fast professional service. Service work on car was finished sooner than promised

The service rep was friendly and knowledgeable. My truck was serviced correctly and quickly. Can’t ask for more than that.

This young lady was just like I expected her to be. That is an excellent ambassador for this dealership ! Everyone here that I have met have treated me as if I am their number one priority ! That’s why I am a customer for life.

I have been going to one dealer for 26 years and was very satisfied. I bought 3 cars and 1 truck. I was always treated as a loyal and preferred customer. The dealership changed its organization and the service department went from personal to “I’ll tell you what’s wrong with your vehicle so don’t bother me. A second dealership wasn’t much better, so I tried Akins, in Winder, GA. First I called and made an appointment. I arrived 15 minutes early and was impressed from the start, I drove around not knowing where to go. Then asked an employee who kindly told me where to go. I followed the instructions and the next thing I knew Bobby Reese directed me where to go and then introduced himself and asked if I had been there before. I replied no and he explained the procedure and took over. The estimated time was 2 hours so I waited in a very clean waiting area with free coffee and little alcoves to give privacy to those who wanted it as well as TV’s. An hour and fifty minutes later my name was called and the van was ready. To my surprise the bill was a little less than the estimate. Finally, I received a call from the service manager wanting to know if I was satisfied with the service. I have stopped looking for a dealer thanks to Akins.