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Real Reviews from VERIFIED CUSTOMERS
Timmy R. VERIFIED CUSTOMER
My only negative comment is that it amuses me how mats are placed to protect the floor of my vehicle. However, every single time without fail, I have to scrub the scuff marks off of my door where the technician drags his boots on the inside of the door trim.
11/2/2024
David M. VERIFIED CUSTOMER
Vanessa and Sterling the Service Manager were very helpful and easy to deal with.
11/2/2024
Johnny C. VERIFIED CUSTOMER
She was curious and kept me well informed
11/2/2024
Danette J. VERIFIED CUSTOMER
It was great working with him.
11/2/2024
Rachel S. VERIFIED CUSTOMER
Vanessa was really nice. She helped get my car seen, then helped me make informed decisions about my repairs. I grabbed her card for the next time I need car repairs. Hopefully not anytime soon:)
11/1/2024
Robert W. VERIFIED CUSTOMER
Ashton did a great job for me. I’ll take him each time I’m there
11/1/2024
Luis F. VERIFIED CUSTOMER
Great services no issue at all.
11/1/2024
Mark L. VERIFIED CUSTOMER
Michael was great from the time I pulled into the service bay through completion of my service while I waited. He kept me informed and did a great job. Thank you.
11/1/2024
Jerry C. VERIFIED CUSTOMER
Russell was extremely helpful. Service was fantastic
11/1/2024
Herman K. VERIFIED CUSTOMER
Your team has a bad habit of calling you back and never delivers not just Vanessa but also the parts department .and before you say they tried to call I have three apps that record all incoming and out going calls . As there are none in the last 2 months from Akins ford ! So for this reason I will never do business with you company again . I would rather driver over an hour and pay 30% more than your inflated prices .With someone that actually cares about my business !
11/1/2024
Kerrigan E. VERIFIED CUSTOMER
Excellent service,& I was kept informed of needs. Thanks!
11/1/2024
Frederick A. VERIFIED CUSTOMER
Service was fast and convenient.
11/1/2024
Jason G. VERIFIED CUSTOMER
Mr. **** was extremely knowledgeable, polite, and was very attentive. He kept me updated with my vehicle every day. At no time was I wondering anything about my vehicle which makes Akins Ford the only Ford dealership I will ever use again thank you Michael and thank you and thank you Akins Ford.
11/1/2024
Leigh S. VERIFIED CUSTOMER
Enjoyed working with Matthew McWhorter. Very helpful
11/1/2024
Janet P. VERIFIED CUSTOMER
Awesome worker!! Fast and on point I really appreciate Matthew a lot.
11/1/2024
Terry B. VERIFIED CUSTOMER
Thanks ????
11/1/2024
Mark O. VERIFIED CUSTOMER
Just because I feel like there is still a issue with my transmission The people where friendly as usual there a other issues that could not be resolved because of a missing mirror but that’s on me can not afford $2098.00 to have it fixed Wish there was a payment plan I already tried the bank lol
11/1/2024
James M. VERIFIED CUSTOMER
He was great and so was the service!! I was in and out in no time. Always great folks and great service!!
11/1/2024
Wayne S. VERIFIED CUSTOMER
None at this time
11/1/2024
Raymond N. VERIFIED CUSTOMER
You have an excellent staff. Keep up the good work
11/1/2024