My only negative comment is that it amuses me how mats are placed to protect the floor of my vehicle. However, every single time without fail, I have to scrub the scuff marks off of my door where the technician drags his boots on the inside of the door trim.
11/2/2024
David M. VERIFIED CUSTOMER
Vanessa and Sterling the Service Manager were very helpful and easy to deal with.
11/2/2024
Johnny C. VERIFIED CUSTOMER
She was curious and kept me well informed
11/2/2024
Danette J. VERIFIED CUSTOMER
It was great working with him.
11/2/2024
Rachel S. VERIFIED CUSTOMER
Vanessa was really nice. She helped get my car seen, then helped me make informed decisions about my repairs. I grabbed her card for the next time I need car repairs. Hopefully not anytime soon:)
11/1/2024
Robert W. VERIFIED CUSTOMER
Ashton did a great job for me. I’ll take him each time I’m there
11/1/2024
Luis F. VERIFIED CUSTOMER
Great services no issue at all.
11/1/2024
Mark L. VERIFIED CUSTOMER
Michael was great from the time I pulled into the service bay through completion of my service while I waited. He kept me informed and did a great job. Thank you.
11/1/2024
Jerry C. VERIFIED CUSTOMER
Russell was extremely helpful.
Service was fantastic
11/1/2024
Herman K. VERIFIED CUSTOMER
Your team has a bad habit of calling you back and never delivers not just Vanessa but also the parts department .and before you say they tried to call I have three apps that record all incoming and out going calls . As there are none in the last 2 months from Akins ford ! So for this reason I will never do business with you company again . I would rather driver over an hour and pay 30% more than your inflated prices .With someone that actually cares about my business !
11/1/2024
Kerrigan E. VERIFIED CUSTOMER
Excellent service,& I was kept informed of needs. Thanks!
11/1/2024
Frederick A. VERIFIED CUSTOMER
Service was fast and convenient.
11/1/2024
Jason G. VERIFIED CUSTOMER
Mr. **** was extremely knowledgeable, polite, and was very attentive. He kept me updated with my vehicle every day. At no time was I wondering anything about my vehicle which makes Akins Ford the only Ford dealership I will ever use again thank you Michael and thank you and thank you Akins Ford.
11/1/2024
Leigh S. VERIFIED CUSTOMER
Enjoyed working with Matthew McWhorter. Very helpful
11/1/2024
Janet P. VERIFIED CUSTOMER
Awesome worker!! Fast and on point I really appreciate Matthew a lot.
11/1/2024
Terry B. VERIFIED CUSTOMER
Thanks ????
11/1/2024
Mark O. VERIFIED CUSTOMER
Just because I feel like there is still a issue with my transmission
The people where friendly as usual there a other issues that could not be resolved because of a missing mirror but that’s on me can not afford $2098.00 to have it fixed
Wish there was a payment plan I already tried the bank lol
11/1/2024
James M. VERIFIED CUSTOMER
He was great and so was the service!! I was in and out in no time. Always great folks and great service!!
11/1/2024
Wayne S. VERIFIED CUSTOMER
None at this time
11/1/2024
Raymond N. VERIFIED CUSTOMER
You have an excellent staff. Keep up the good work