Capitol City Ford Greenfield Auto Repair Center

She was very polite and attentive. Thanks

As always Josh is professional and you service team is quick and thorough.

Two days after getting my truck back and being told it was repaired my engine light again came on and I was experiencing the same issues as when I brought my truck in to originally be fixed. I mentioned prior to the repair there could be a timing chain issue due to high idle and stuttering I experienced with the vehicle. After the repair I was told there was just a wiring concern that was fixed. The truck has not been repaired and I spent $550 to fix a wire that did not fix the issue. I feel due to being a woman my concerns were not validated and “something” was “fixed” just to try to satisfy me. Unfortunately this is not the first time I have had service with this dealership and felt I was being treated differently due to being a woman. To be honest I dread having to come to this dealer for concerns but this is the closest dealer to me and other mechanics say my current issues have to be remedied by the dealer only. I just want my truck repaired and to be treated fairly. I have owned many Ford vehicles but at this point I am really considering not purchasing another. I will give credit when due and I was able to have my truck diagnosis rather quickly without an appointment which was appreciated as it is very difficult to schedule any appointment for service other than oil changes as the website does not allow it and the scheduler is busy often. Please let me know what additional information I can provide

Josh is always helpful and friendly. I didn’t have an appointment and he get me right in and took care of the concern in less than an hour. I always appreciate his kindness, understanding of the issue and quick turnaround

Service is always prompt, efficient, and professional at Capitol City Ford—Greenfield

It was awesome!

Friendly and knowledgeable

I had a wonderful experience today. Audrey did an excellent job. Thank you for asking.

Very professional and convenient

Autum was kind snd knowledgeable of all questions I asked and provided answers.

Your services are so trustworthy, that is so very much appreciated. Thanks for all you do??

Thanks again for the great service

Thrilled to work with the crew again at capital city greenfield. They were efficient, willing to go the extra mile to get the job done, and made it right with the couple hiccups we had along the way. An awesome and patient team, and I will always come back!!

Always polite.

Audrey is a great asset to your team!

Very satisfied from my 1st phonecall about the 3 recalls on my 2016 Ford Explorer. The very 1st person I talked to gave me exceptional service all the way to the end!!

They do great!

Class act done wonderful job 10 out of ten

Thank you!

Very professional service techs, who provide swift, accurate attention to the vehicle's needs.