It all happened so fast and was done on time he was there ten minutes before hand he was polite and respectful of my car I appreciate it definitely going to be going here more often for my service work
3/18/2024
Shirley W. VERIFIED CUSTOMER
She’s awesome! Always enjoy dealing with and chatting with Audrey!
You’re service manager and the rest of you service team is awesome!
3/15/2024
Brian L. VERIFIED CUSTOMER
First, the text said a Josh Wiesenauer helped me, but I was helped by 2 different ladies, so this has nothing to do with Josh. Very hands off this time, felt rushed to hand my keys off and go to lobby, lady to told me truck was done, never made eye contact, don't like not having a sheet to see how my truck was serviced, and when I went back in to state TPMS sensors were not working, same lady never stopped typing or took her eyes off the screen. Much different feel than when it was InsKeep. Effects of Capital City Ford taking over already being seen. Disappointing.
3/15/2024
Andrew B. VERIFIED CUSTOMER
????
3/15/2024
Dwayne S. VERIFIED CUSTOMER
Best service I have ever had and I will be taking my truck back for service when it needs anything
3/15/2024
Ernest B. VERIFIED CUSTOMER
Josh is a great service coordinator.
3/15/2024
Dennis H. VERIFIED CUSTOMER
We were satisfied with repairs. My only issue is the bill said we were told the price of heated seat repair and said we declined the repair but I assure you that we did not receive a call about that repair. Other than that things went well.
3/15/2024
Gary J. VERIFIED CUSTOMER
No problem
3/14/2024
Carl F. VERIFIED CUSTOMER
Quick Service. Josh was very helpful!
3/14/2024
Christopher E. VERIFIED CUSTOMER
Yes
3/14/2024
Jeff P. VERIFIED CUSTOMER
Be glad to answer them truthfully
3/13/2024
Marilyn R. VERIFIED CUSTOMER
Excellent service thank you
3/13/2024
Kevin V. VERIFIED CUSTOMER
Audrey and the crew always do a great job.
3/12/2024
Thomas T. VERIFIED CUSTOMER
The service was faster then I was expecting for how busy it was
3/12/2024
David S. VERIFIED CUSTOMER
Always very helpful. Thanks for the good service .
3/12/2024
David V. VERIFIED CUSTOMER
Why do the mechanics mess w/ the headlight switch? We had it set to Auto and it was changed to Off. please leave our settings alone
3/12/2024
Jeffrey I. VERIFIED CUSTOMER
Audrey is always very accommodating!
3/11/2024
Rk Transportation. VERIFIED CUSTOMER
Very bad experience
I had a appointment for oil change and replace front brake pads
They called me today saying they forget to order the pads
That’s mean you guys doesn’t care about your customer safety and careless