Friendly, competent, efficient, reasonable cost. I feel like I’m treated as a respected customer.
10/12/2023
Deborah M. VERIFIED CUSTOMER
Quick, efficient and easy.
10/12/2023
John M. VERIFIED CUSTOMER
Very polite and knowledgeable.
10/11/2023
Jake S. VERIFIED CUSTOMER
Audrey is fantastic. Very professional and awesome customer service. Will definitely be a returning customer because of her
10/11/2023
Jimmy W. VERIFIED CUSTOMER
Yes
10/10/2023
Twila H. VERIFIED CUSTOMER
I always receive excellent service when I am there!
10/10/2023
Tom S. VERIFIED CUSTOMER
Pro's
10/9/2023
Smith,James (Jim). VERIFIED CUSTOMER
She communicated well, very professional very good representative
10/8/2023
Tracy W. VERIFIED CUSTOMER
My problem was not fixed then i was told yes under warranty then when brought in said no its not
I probable wont be using this dealer ever again not helpful at all i use Andy Mohr in plainfield but its such a drive for oil change and work but i guess i will have to drive the distance because they are great there i have bought 6 trucks from them Inskeep was helpful before capital bought them out now hate there service
10/7/2023
Judy A. VERIFIED CUSTOMER
Always great
10/6/2023
Lana M. VERIFIED CUSTOMER
Excellent service and customer care
10/6/2023
Jeffery R. VERIFIED CUSTOMER
Overall satisfied with the service experience.
Noticed a “Customer Pay Shop Charge For Repair Order” charge of $4.17 on the invoice. Such a charge to the customer is ridiculous and uncalled for.
10/5/2023
David M. VERIFIED CUSTOMER
Repair was successful after a three week wait. But they lost the black plastic engine cover??? They are replacing it and hopefully will ship it to me at my home address in New Castle and save me a trip back over there. Thanks Dave Morgan
10/5/2023
Mike &. VERIFIED CUSTOMER
Please do not call me!
10/5/2023
Randall H. VERIFIED CUSTOMER
Quick and complete
10/5/2023
Arthur G. VERIFIED CUSTOMER
Went in for a noise I had not heard before and heard it for 1st time after my oil change. Service took my car in without ant waiting. I waited for results. Service told me they found my noise problem and fixed it. Ford had a oti e that this problem was in other cats. Service fixed my same problem without asking me and then wanted me to pay for fix. I said no and finally got service supervisor to agree to me not needing to pay. It was frustrating having to argue to get out of paying that I was not consulted on before service department went ahead a fixed my noise problem. I might have lived with noise if I knew cost would be $100 or there about.
10/4/2023
Kenneth H. VERIFIED CUSTOMER
Good job
10/4/2023
David C. VERIFIED CUSTOMER
As he was on previous service visits, Josh once again was very polite and was very thorough in explaining the condition of our vehicle and the items that needed to be addressed. Josh is the kind of employee that I would want at my dealership. He’s a “keeper”