Service was great. However I’m very disappointed in the fact Capitol City Ford no longer honors non Ford warranties. The warranty I have I purchased from a Ford dealer. It should be honored by all Ford dealers.
8/25/2023
Laura S. VERIFIED CUSTOMER
It was easy to schedule appointment. They were able to get my car back in the shop quickly, even though they were extremely busy. I did not have a long wait at all! Audrey kept me informed of what the issue was while I was waiting. I love the service department at Capitol City Ford - Greenfield!
8/25/2023
April S. VERIFIED CUSTOMER
Audrey is always so professional and keeps me updated on the progress of my car throughout the day. Thanks for a great customer service.
8/25/2023
Karen F. VERIFIED CUSTOMER
Quick service which I truly appreciated.
8/25/2023
Jerry B. VERIFIED CUSTOMER
Again, Josh did not complete what was asked when I turned in my vehicle. I have been an Inskeep customer for over 20 years. I have had all of my vehicles serviced there and no where else. I am a loyal customer and try to stay local. I am very disappointed. Guess it is time to find another dealership and repair shop.
8/25/2023
Marc C. VERIFIED CUSTOMER
Great job. Josh was great to deal with.
8/24/2023
Jake M. VERIFIED CUSTOMER
Fare resalts
8/24/2023
Rita M. VERIFIED CUSTOMER
Very satisfied Thank you
8/24/2023
Richard K. VERIFIED CUSTOMER
Good job done quickly!
8/23/2023
Debra S. VERIFIED CUSTOMER
Nice friendly staff
8/23/2023
Judy Joan. VERIFIED CUSTOMER
Service advisor and everyone involved was 1st rate
8/23/2023
Steven J. VERIFIED CUSTOMER
My 2013 Focus was on the recall for the sensor for the transmission. I was told the problem was the clutch in the transmission not the sensor. And charged $150. I don't understand on a recall that the charge should not have been any cost to me. For the reason it was a recall. Are others going to be cheated the way I feel that I was cheated!!
8/23/2023
Christina V. VERIFIED CUSTOMER
Capitol City Ford has treated me really well! Thank you Mitch and Tim!
8/23/2023
William L. VERIFIED CUSTOMER
None
8/23/2023
Chris A. VERIFIED CUSTOMER
Great service. Excellent experience. On time work. Price for service was great. Very perfessional.
8/22/2023
Ryan H. VERIFIED CUSTOMER
Audrey is always great with communication and making sure I get exactly what I ask for.
8/22/2023
Shirley Y. VERIFIED CUSTOMER
Great job !
8/22/2023
Larry M. VERIFIED CUSTOMER
Very happy with service and treatment received.
8/22/2023
Riane C. VERIFIED CUSTOMER
Everyone was super polite and professional. I appreciate the hard work you all put in! Thank you!