Josh was extremely polite and explained everything well.
8/18/2023
Timothy J. VERIFIED CUSTOMER
Very informative and followed thru with in a timely manner to me.
8/17/2023
Jason H. VERIFIED CUSTOMER
I just looked at my receipt, and the vehicle listed is for another vehicle I own - not the vehicle you actually worked on. The vehicle you worked on is my 2017 Jeep Cherokee which is red/maroon and has a 4 cylinder engine. The vehicle listed on my receipt is for my 2019 White Jeep Cherokee Trailhawk that was actually just serviced at Capitol City Ford on E Washington St. My 2019 Jeep Cherokee Trailhawk has a 6 cyl engine. I am concerned the wrong work and wrong oil was used due to the mix up of what vehicle you thought you were working on. Please let me know if we need to take any corrective action to avoid any damage to my 2017 Jeep Cherokee, which BTW, I purchased at your dealership back in December 2022 and you also performed the Works service at that time in your service department. So the vehicle info should have been in your system.
Jason H
8/17/2023
Robert M. VERIFIED CUSTOMER
Contact me. By telephone.
8/16/2023
Ryan S. VERIFIED CUSTOMER
Audrey was the absolute best! She kept me informed and was even able to get Ford to do the service repair for free. I can’t say enough good things about her!
8/16/2023
Tracy S. VERIFIED CUSTOMER
You guys rock!!
8/15/2023
Michael T. VERIFIED CUSTOMER
Very satisfied with everyone and will with The service.
8/15/2023
Joshua N. VERIFIED CUSTOMER
Tim and Audrey are always great and the reason I pass the E Washington location on my way to Greenfield.
8/15/2023
Barbara S. VERIFIED CUSTOMER
Great service today
8/15/2023
James M. VERIFIED CUSTOMER
After 2 trips for an alternator repair
I am still having same electrical
Problems
I have not returned the vehicle yet
I am afraid it might die on the road
8/14/2023
Mikaela T. VERIFIED CUSTOMER
Audrey is always awesome to work with & always keeps me informed through out the process! I always schedule with her because I know she will take care of me!
8/14/2023
Carl F. VERIFIED CUSTOMER
Professional Service & good communication.
8/14/2023
Chris H. VERIFIED CUSTOMER
I still have a hard shift with my transmission, 5 Master mechanics at Greenfield Indiana, and know answers! PS I bought this truck with 26,000 miles!!!
8/13/2023
James L. VERIFIED CUSTOMER
I already responded. Why do you torture me?
8/13/2023
Ernest B. VERIFIED CUSTOMER
Sservice was greatJosh asked why I hadn’t made the original tire purchase at Capital City instead of Discount Tire. Simply because I could vet an online immediate price, unlike having to call the Ford dealer for the price.
8/12/2023
Andrew Y. VERIFIED CUSTOMER
Will not go anywhere else with this truck or work with anyone else! Audrey makes it easy to schedule and always takes good care of me.
8/11/2023
Carmen W. VERIFIED CUSTOMER
Very pleased with the service and attention to the customer.