When I expressed a concern from a previous service, there was no response from the employee
12/24/2024
Ronald R. VERIFIED CUSTOMER
Appreciate the pick up and return service, especially this busy season.
12/24/2024
Bob S. VERIFIED CUSTOMER
We’ve interacted with Audrey a few times. She’s always great to work with. We are very happy with the staff in Greenfield.
12/22/2024
Michael P. VERIFIED CUSTOMER
All good. Josh handled our service very professionally.
12/21/2024
Pam A. VERIFIED CUSTOMER
Appreciate service visit to our home
12/21/2024
Wyneta D. VERIFIED CUSTOMER
Thank you also for the pickup and return of vehicle.
As a senior citizen it was so appreciated, especially
With the cold weather.
12/21/2024
Candace P. VERIFIED CUSTOMER
Thank you Audrey and team!
12/21/2024
William D. VERIFIED CUSTOMER
Tire that was replaced has a slow leak around valve stem, will be calling today once open to get back in. Huge inconvenience!
12/20/2024
Morgan W. VERIFIED CUSTOMER
Josh was very nice and welcoming. He thoroughly explained what was wrong with my vehicle and what they did to fix it. I appreciated all of his help.
12/20/2024
Derek B. VERIFIED CUSTOMER
Friendly service!
12/20/2024
Gary P. VERIFIED CUSTOMER
Quick response to a same day reservation.
12/19/2024
Mary K. VERIFIED CUSTOMER
Audrey was very professional, knowledgeable and personable! She was very thoughtful with follow-up as well! She offered to have our car delivered to our home after service! She knew my husband was in the hospital. Audrey was amazing!
Also, the lady in accounting, was so nice as well. I believe she said her name was Jenny. She let me know I had a credit on my Ford pass and saved me $83! Both ladies made my day! Thank you!
12/19/2024
Jene O. VERIFIED CUSTOMER
Always great service from Regina, to the person checking me in, the service tech and the person checking me out.
However, the text showed I recd a green check for tires but the new sticker has a yellow check for the tires.
?
12/19/2024
Michele C. VERIFIED CUSTOMER
Autumn was magnificent. Made me
Feel like a friend. Always good to service.
12/19/2024
Kenneth B. VERIFIED CUSTOMER
Tech said vehicle needed to have modules updated. The update was started without discussing with me first. I had a place to be at 3:45 and service advisor notified me what was needed and it was in progress which could take 1 - 2 hours to complete. She did suggest that they stop the update...but knowing enough about some updates I was concerned it would be a larger problem. I finally had my truck back about 5:00. Solution would be to advise customer before starting module update.
12/18/2024
Tim K. VERIFIED CUSTOMER
The labor charge for a repair that took less than 45 minutes was extremely high. I will be taking both my vehicles to another place for routine repairs and maintenance in the future.
12/18/2024
Dean B. VERIFIED CUSTOMER
Josh was very helpful.
12/18/2024
David E. VERIFIED CUSTOMER
Thank you for service to our car
12/18/2024
Patrick S. VERIFIED CUSTOMER
Audrey is the best. Hope she is taken care of there.