We have been a customer of Sunshine for almost 30 years. Your excellent customer service keeps us coming back!
7/4/2024
Michael O. VERIFIED CUSTOMER
She was great.
7/4/2024
Jake Z. VERIFIED CUSTOMER
Courtney is awesome and always makes me feel like she knows me. She’s wonderful!
7/4/2024
Anna W. VERIFIED CUSTOMER
Courtney was awesome! But it's really difficult to schedule services other than an oil change, tire rotation, AC service or check engine light. The service department is usually too busy to answer the phone or to check the voicemail for messages. The website only allows scheduling for a few services. I needed a transmission service and coolant service. I had to put a message in the chat box for someone to call me. Courtney responded literally within 1 minute. But I had no clue if that would do anything. That was just a last resort. In all fairness, customer service is not good in pretty much every service industry. If you want to rise above the average, though, improving in this area would do that for me. Courtney is the best. I hope you pay her well. :)
7/4/2024
David C. VERIFIED CUSTOMER
I was very satisfied
7/3/2024
Judy B. VERIFIED CUSTOMER
I was a little disappointed, because we spent $700, the time before to fix/replace the front wheel well guard I asked why it wasn't attached in the front passenger side and was told we needed another part to fix that. When we brought it in and ordered the parts we understood that Sunshine Toyota had ordered everything that was needed to repair the front of the car.
7/3/2024
James T. VERIFIED CUSTOMER
Courtney always treats me right. Answers all questions and works with me on scheduling.
7/3/2024
Holly S. VERIFIED CUSTOMER
It took longer than seemed necessary given both that an appointment had been scheduled in advance and was rather simple (vapor lock). Even with an oil change added it took 2.75 h.
7/2/2024
Paula R. VERIFIED CUSTOMER
What a wonderful service department ????????
7/2/2024
Alison M. VERIFIED CUSTOMER
I appreciate the great customer support. When I bought the used vehicle two weeks ago the ride home was horrible making the ride miserable. The ride home yesterday was awesome, night and day. While I didn’t expect new tires on a used vehicle, I was disappointed on the amount of ware on the tires. Alysa did a great job, please keep up the awesome customer service. Thank you.
7/2/2024
David L. VERIFIED CUSTOMER
Good job ,as always
7/2/2024
Jackie B. VERIFIED CUSTOMER
Great service as always!
7/2/2024
Dianna A. VERIFIED CUSTOMER
Courtney was very helpful as well as gentleman at end of service.
7/2/2024
Brandon C. VERIFIED CUSTOMER
Alysa was fantastic! Friendly and professional. She made the entire process smooth and got me back on the road quickly.
7/2/2024
Luke D. VERIFIED CUSTOMER
Excellent service. Thanks Courtney!
7/1/2024
Jeff T. VERIFIED CUSTOMER
She e is very caring and makes sure all is done. Very courtesy. I as always deal with her when getting work done
6/30/2024
Karen Z. VERIFIED CUSTOMER
Courtney was very professional and also easy to work with. It was a pleasure
6/30/2024
Madison M. VERIFIED CUSTOMER
Sara was great! She’s so personable and sweet. Definitely one of the best employees I’ve ever dealt with at a dealership.
6/30/2024
Kyle G. VERIFIED CUSTOMER
Sara is the best! She always takes care of me when I come in . After this appointment tho I will only be in while she is working.
6/29/2024
Ann S. VERIFIED CUSTOMER
My service appointment to have four new tires and a front-end alignment was made on the Sunshine Toyota tire/parts website. I received a confirmation for 11:30 appt. with my decision to wait while the tires were changed. When I arrived at the service center, I found out that there was no record of the appointment. Additionally, the service staff take their lunch break at noon to 1:00 PM so it would have been a waste of my time to wait for service. Therefore the scheduling program used should not have allowed an appointment at 11:30. The Toyota Courtesy car took me home. Apparently, scheduling on the parts/tire section of the website does not interface with the service dept scheduling.