Sara is always so helpful so positive and so honest I wish that there were more of her in every business it would make does sometimes less than exciting transactions go a little smoother just by feeling like you have somebody advocating for you it makes all the difference in the world Sarah provides that she really knows how to be empathetic with you letting you know that she really does care goes the extra mile when possible to make sure that there are options provided
5/9/2024
Fred P. VERIFIED CUSTOMER
Got me in right away, did the job wonderfully, but was bummed that the car wash was broken
5/9/2024
Russell A. VERIFIED CUSTOMER
Quick turnaround, and service, and personal very helpful. Thank you all.
5/9/2024
Paul W. VERIFIED CUSTOMER
We love working with Chris and and the service department team. They have been honest and open about our needs and never pushy concerning any additional repairs. Letting us decide what and when we want to accomplish.
5/9/2024
Dede T. VERIFIED CUSTOMER
Courtney was nice. The price was higher than expected. I was told it was $55 to check to see what is wrong. We expected it may be the battery. Usually, the initial fee is part of the cost if the services were performed not in addition. To be charge the initial fee plus the replacement of the battery seems a bit high. Always appreciate the service. Just want to share my feedback.
5/9/2024
Richard W. VERIFIED CUSTOMER
They were supposed to wash it and didn't.
5/9/2024
Kenneth S. VERIFIED CUSTOMER
Always a pleasure to work with Courtney.
5/7/2024
Michael Y. VERIFIED CUSTOMER
Exceptional service and communication - A+
5/7/2024
Martin L. VERIFIED CUSTOMER
2 hours to unmount/mount tires seems excessive.
5/7/2024
Bryan S. VERIFIED CUSTOMER
Alysa was super helpful and knowledgeable.
5/7/2024
Juan L. VERIFIED CUSTOMER
You continue to provide excellent service with the service team and technicians/mechanics. Sunshine Toyota of Battle Creek is where we go to get our three vehicles serviced. The Team has yet to let me down, which is why always come back. Thank you for taking care of our 2016 Toyota Tundra.????????
Respectfully,
Juan L
5/6/2024
Renee P. VERIFIED CUSTOMER
Courtney is always pleasant and helpful !
5/6/2024
Karen C. VERIFIED CUSTOMER
Sara is always very friendly and helpful. Right now she's checking into why my phone call last year was blown off as "nothing to worry about" due to just what this year and make of vehicle does. I called because there was a rubbing noise when I first drove my Rav4 every morning and applied the brakes. I said it sounded like my rotors but was told it wasn't. Today my front brakes were looked at and I was told that it needs brakes and rotors because they can't be turned. I've never had my brakes worked on by Sunshine Toyota since I purchased it so if my rotors have to be replaced then Sunshine should pay for it since I was given incorrect information when I called specifically about the brake rotors and was told "Not to worry about it because, it's a specific trait of this year and make of Toyota Rav4. I'm waiting for a response from Sara. She said it would cost $600 with the new rotors. I don't neglect my vehicles and have been in several times going down the check list of what needs to be done on my Rav4 before it reaches 60,000 k. This was NOT my fault!
5/6/2024
Marie T. VERIFIED CUSTOMER
None
5/6/2024
Diana M. VERIFIED CUSTOMER
They didn’t reset the message popping up that says there is a recall. Please advise what I should do. ****-****-xxxx
5/6/2024
Ballard H. VERIFIED CUSTOMER
They always do a nice job
5/4/2024
Steven J. VERIFIED CUSTOMER
Courtney does a great job!
4/11/2024
Pamela H. VERIFIED CUSTOMER
More than happy with sunshine Toyota. Thank you. Just wish you were closer
4/11/2024
Shirley M. VERIFIED CUSTOMER
wanted the brakes checked--forgot to asked if it would be done ..... didn't think about it 'til later ..