Sara is awesome! Always friendly, always knows my name when I show up. I also trust her. She never pushes anything on me, and I know when she tells me something needs to be fixed on my car she is being genuine and not trying to just make a sale. Will always drive the extra miles to take my vehicle to Sunshine as long as Sara is there!
11/15/2023
Troy G. VERIFIED CUSTOMER
Service advisor Corey is top notch and prime example of great customer Service. We will be definitely coming back!!!
11/15/2023
Ray G. VERIFIED CUSTOMER
I need some training on your communication app. I was unaware I would be asked to make decisions and respond while sitting in the waiting room.
Also , I was surprised by the cost of a transmission flush which was not on the original estimate I signed.
11/15/2023
Howard N. VERIFIED CUSTOMER
I have had Sara as my service advisor on several occasions. She has always been polite, friendly, professional and extremely knowledgeable in performing her duties. Sara is very helpful in getting my service needs accomplished i.e. I explain to her what the problem is and she has a "lets get it fixed" attitude, she appears to be a very "self motivated" person. Yesterday she pulled up my past service record in regards to my brakes that were just fixed a year ago and got right on correcting the issue.
I also want to acknowledge Steve Lacy (sp?), who was my tech, he did a phenomenal job on correcting my brake problem by driving my tuck, analyzing and fixing the problem by "re-surfacing my rotors. When I drove away it was like "new" and made a HUGE difference when driving, GREAT JOB !
Hence, this experience is why I have purchased 7 vehicles since 1999, and referred 5 other friends, and trust Sunshine Toyota.
Again, Thank You Sara and Steve.
11/15/2023
Barbara M. VERIFIED CUSTOMER
I asked for the appointment to have the oil change and seat belt fixed because I leave for a trip Friday. I bring my car in for them to tell me they don't know what happened but the seat belt was never ordered. I now have to either rent a car to drive or drive with no seat belt 1000 miles.
11/15/2023
James N. VERIFIED CUSTOMER
Korey was professional and efficient. He updated me immediately when my vehicle service was complete and he arranged for a driver to pick me up.. Great customer service. Thanks
11/15/2023
Anthony D. VERIFIED CUSTOMER
Work was completed in a timely fashion
11/14/2023
Paul R. VERIFIED CUSTOMER
Service advisors are very friendly and helpful
11/14/2023
Brian C. VERIFIED CUSTOMER
Great service! Comfortable waiting area. Courtesy staff.
11/14/2023
James D. VERIFIED CUSTOMER
The tech didn't hear the same noise that my wife and I easily heard going over bumps. Seems like he totally guessed at a solution saying replace the brakes. Which didn't make sense for that type of noise. I left with the feeling they just wanted to charge for brakes and I paid for a wrong and incomplete diagnostics. Likely won't go back.
11/14/2023
Christian S. VERIFIED CUSTOMER
Sara was good and informative and your tech Steve Lacey does an AWESOME job!!... We had a noise with our 4RUNNER and had been back many times before Steve handled it..much appreciated. Now we request him on every visit. (Even though he's not an oil change guy)
11/12/2023
Gregory V. VERIFIED CUSTOMER
The Service Center at Sunshine is terrific and Sara Miles is the absolute best. I appreciate her friendliness and her always being willing to work me in for appointments that fit my schedule. Sara Miles is the primary reason I use Sunshine Toyota to service all of our vehicles.
11/12/2023
Matthew D. VERIFIED CUSTOMER
Korey was courteous, professional and knowledgeable. Really appreciate her efforts.
11/12/2023
Sofia C. VERIFIED CUSTOMER
Love the customer service. Thanks for a great experience
11/11/2023
Elwood G. VERIFIED CUSTOMER
Another excellent job done thank you guys so much. Appreciate your professionalism, especially Sarah.
11/11/2023
Aleyda E. VERIFIED CUSTOMER
Oil change took a l9ng time. I wish I had know it would be an hour, I would have made arrangements to get picked up
11/10/2023
Eugene R. VERIFIED CUSTOMER
My wait time was much shorter than I expected.
11/10/2023
Emma S. VERIFIED CUSTOMER
Love the waiting area and that my truck got the needed attention so we could be back on the road