Korey was great but I have had multiple issues the past few times I have brought my 2023 Highlander.
Had to return 3 times within a single morning after 10,000 mile oil change because of oil alert light light not properly deactivated.
Literally no one seemed to know how to do it.
Had a part of the luggage rack needing to be replaced and came out and sat for 40 minutes only to be told it was the wrong part ordered.
Korey was ver good and apologized, but I am left to feel the service area is struggling and not the caliber that it once was.
I will use the service once more before making a decision to continue.
10/18/2023
Phillip C. VERIFIED CUSTOMER
You should keep a manual transmission as a loaner car. I’ve driven one for 50 years. Automatics are uncomfortable to drive.
10/18/2023
Douglas R. VERIFIED CUSTOMER
Courtney is great, always friendly and professional. But, you charge way too much for a windshield wiper arm, $180 plus $45 for blades. Can't imagine the cost if there is a real problem. You should treat your loyal customers better. Maybe have a "loyalty price" for people who get all of their services done through you.
10/18/2023
Keith R. VERIFIED CUSTOMER
I have never had a problem when Courtney was in charge.
10/18/2023
Lisa A. VERIFIED CUSTOMER
Very good service
10/17/2023
Judy M. VERIFIED CUSTOMER
Car got stuck up on hoist when hoist failed.
10/17/2023
Dennis C. VERIFIED CUSTOMER
It takes too long.
10/17/2023
Susan H. VERIFIED CUSTOMER
Everyone was polite and professional. I had a question about something on my car's dash screen. Before I left, an employee looked at it, explained what the problem was and corrected it. It's nice having a Toyota family.
10/17/2023
Steven D. VERIFIED CUSTOMER
Sunshine Toyota always treat me great. I have bought 6 vehicles from them. So far I have been completely satisfied.
10/17/2023
Genevieve G. VERIFIED CUSTOMER
Outstanding Service! Thank you! GGreen
10/14/2023
John R. VERIFIED CUSTOMER
Please get a new coffee maker
10/14/2023
Mark G. VERIFIED CUSTOMER
The service people were all very polite and attentive.
10/14/2023
Corey H. VERIFIED CUSTOMER
Courteous and fast service!
10/14/2023
Debra B. VERIFIED CUSTOMER
Sara is quick, efficient and vety personable!
10/14/2023
Anne G. VERIFIED CUSTOMER
Always receive helpful and pleasant greetings and service. Excellent service employees.
10/14/2023
Jeremy S. VERIFIED CUSTOMER
Great work, thank you
10/14/2023
Carol O. VERIFIED CUSTOMER
Very courteous and on time even though they appeared to be very busy. Well done in very little time.
10/14/2023
Rufino S. VERIFIED CUSTOMER
Very helpful and competent
10/14/2023
Teresa T. VERIFIED CUSTOMER
Need more service advisors (despotic with all or certain customers only?), that can be more accessible and polite or just let the other service agents do the job.
Sorry for the honesty.
10/14/2023
Ruth B. VERIFIED CUSTOMER
Nice people to deal with. I was a bit taken aback with the total of the bill, but the personnel were great.