I appreciate the explanation Courtney provided re why the mechanic did not replace the O2 sensor: the diagnosis established it is still good.
9/30/2023
Donald H. VERIFIED CUSTOMER
Quick friendly service For
9/30/2023
Gary B. VERIFIED CUSTOMER
As usual your service department was excellent. Sara was thorough and friendly, and is great to work with.
9/30/2023
Hannah R. VERIFIED CUSTOMER
Excellent service. Appreciate the video and transparency. Will bring this vehicle and my other Toyota here in the future!
9/30/2023
Juan L. VERIFIED CUSTOMER
Sara continues to provide great customer service and builds relations simultaneously. This is one of the Reason I continue to come back and do business with Sunshine Toyota, Battle Creek. The staff delivers nothing but excellent service and support. I even asked for a car wash and Sara and her team had me covered. Thank you for maintaining a high level of performance and not settling for less.
9/30/2023
Ronald W. VERIFIED CUSTOMER
Courtney does a great job. She makes us feel like family. She should get a pay raise!
9/29/2023
Allan S. VERIFIED CUSTOMER
Thank you for getting my car oil changed. And do all the checks and the timely way. I appreciate it.
9/29/2023
Joy W. VERIFIED CUSTOMER
Very nice and capable
9/29/2023
Staci H. VERIFIED CUSTOMER
The staff were great. We bought the 4Runner 7 months ago from you for $30,000.00. Brought it in for routine maintenance and I never expected to hear of the $3,500.00 worth of work it needs. The video led me to believe there was a serious leak so I asked to talk to Jake the mechanic. It took a while but he did come out and explained in more detail that it was not actually dripping but damp around the seal. This was a relief to me however I’m still disappointed in the amount of work needed after such a short time off the lot. Lesson learned. Thank You
9/29/2023
Elaine B. VERIFIED CUSTOMER
Very kind and patient young man.
I was disappointed with the dealership that the diagnostic charge was not waved once it was decided to have the work done there. I can get that for free at a parts store!
9/29/2023
Pamela P. VERIFIED CUSTOMER
Koreyworked very hard, trying to find a solution to our problem. He went above and beyond.
9/28/2023
Zayda P. VERIFIED CUSTOMER
I appreciate the Service center at SUNSHINE TOYOTA. Korey and Courtney were able to answer my questions and they signed me up for my extended service for the next 2 years
9/28/2023
Eric P. VERIFIED CUSTOMER
We went in to talk to them about noises we were hearing and schedule an appointment. My husband thought it was a brake issue and the man agreed. He took it right in and they checked it out and a while later someone came out with a video on a tablet of the mechanic showing what was found. Fronts were OK, backs needed work. Repair was then completed and we were on our way. Have always had good service at this location.
9/28/2023
Elizabeth W. VERIFIED CUSTOMER
Wonderful service! Corey was happy, smiling, and pleasant as he assisted me along with multi tasking other calls and issues. Overall a great experience!
9/27/2023
Robin B. VERIFIED CUSTOMER
Explained service, what was done and what needs to be done
9/27/2023
Gayle R. VERIFIED CUSTOMER
Korey is very friendly and professional, he is an asset to your company!
9/27/2023
William D. VERIFIED CUSTOMER
Korey did a great job checking me in and keeping me posted on the progress of the work. Very professional and attentive.
9/26/2023
Samantha G. VERIFIED CUSTOMER
I was there for an hour and a half for an oil change service. Why schedule an appointment if appointments times are not managed