Korey is great! I really appreciated his help and how he explained the repairs made. ????????
8/30/2023
Joel C. VERIFIED CUSTOMER
I was surprised they chose to recommend not rotating the tires after 10,000 miles as they stated the tread wear was fine. I always thought it was a good practice to rotate on a consistent regular basis. The invoice layout is confusing to interpret of the labor charges for rack maintenance item performed. I also asked if they had washed my vehicle and the answer was yes we did! However it was NOT washed! My vehicle had been washed after every previous service appointment over the past year! I called afterwards to let the service staff know I was not pleased! It always seems the interaction with staff is so rushed and does not allow much time to discuss my questions and interpret service being performed.
Joel C
8/30/2023
Gregory A. VERIFIED CUSTOMER
Excellent service and timely.
8/30/2023
Jeff L. VERIFIED CUSTOMER
I called three weeks ahead of my appointment asking specifically for them to replace the broken passenger heated seat button. When I arrived it seamed they had no idea I wanted that done, and then the part is out of stock. It was the biggest and only reason I came in for service and you couldn’t preorder the part? Why? It was very frustrating and now I most likely won’t have you fix it because you didn’t listen the first time.
8/30/2023
Susan R. VERIFIED CUSTOMER
Excellent service ????
8/29/2023
Tim G. VERIFIED CUSTOMER
Amazing, caring service!
8/29/2023
Brooke R. VERIFIED CUSTOMER
Toyota is usually pretty good with everything, but this time it took an hour and a half for an oil change. If I was getting something more complicated done, then I would understand.
8/29/2023
Sally H. VERIFIED CUSTOMER
Courtney was wonderful as usual and the mechanic was also wonderful. An awesome service department.
8/27/2023
Genevieve G. VERIFIED CUSTOMER
Courtney is always very professional & patient! Her service is outstanding! I recommend Courtney not only for her competence but also for her friendliness that gives her customer a sense of trust! Thank you Courtney & Thank you Toyota for your excellent service! Geneviève Green. Today is August 26, 2023
8/26/2023
Keith G. VERIFIED CUSTOMER
It is very much appreciated that customers are treated with a high level of professionalism and made to feel important after the sale of a vehicle.
8/26/2023
Mary G. VERIFIED CUSTOMER
Very helpful. Pleasant to work with.
8/26/2023
Justin N. VERIFIED CUSTOMER
Thank you. I will be back for my 40000 mile check up and some new tires that Courtney quoted for me.
8/26/2023
Anne B. VERIFIED CUSTOMER
I absolutely love Sunshine’s service department. They are tremendously helpful in every way, very quick, and go above and beyond any other automotive service department I have been to. I recommend Sunshine Toyota to many friends and family not only for service but also if they are looking for a new vehicle. Thank you so much for all you do. It is greatly appreciated.
8/25/2023
Roger S. VERIFIED CUSTOMER
Korey did a good job explaining the service.
8/25/2023
Timothy P. VERIFIED CUSTOMER
I was there for 2 hours and a half for a oil change and tire rotation
8/25/2023
Michelle Q. VERIFIED CUSTOMER
Courtney was pleasant, as usual. I was disappointed, however, that it took 2.5 hours just for an oil change. I was on time for my 9:00 am appointment, but my vehicle wasn’t ready until 11:30. That’s an awful long time for a scheduled oil change. No other complaints though. The people and environment are great.
8/25/2023
James D. VERIFIED CUSTOMER
I would like to speak with the service manager after disturbing information from him concerning the 2021 Venza we purchased at Sunshine. An unacceptable explanation as we were blown off by Sunshine Toyota.
8/25/2023
Christopher C. VERIFIED CUSTOMER
Good service!
8/24/2023
Nancy S. VERIFIED CUSTOMER
The team at Sunshine Toyota went above and beyond on taking care of my car (and me) on this last visit. Courtney is amazing. Thank you!
8/24/2023
Sue R. VERIFIED CUSTOMER
Korey did a nice job of explaining and sent the review of the work promptly.