Amber was so sweet and helpful! She knows her job well and is a great asset to your dealership! Kudos Amber
12/11/2024
Javier J. VERIFIED CUSTOMER
Thank you!
12/11/2024
Rosanna M. VERIFIED CUSTOMER
Thanks for the service, and especially for getting the second key fob to us.
12/10/2024
Donald E. VERIFIED CUSTOMER
I enjoyed working with John. He was very informative. Polite and answered all my questions. When I return for my next service I will definitely ask for John
12/10/2024
Mary G. VERIFIED CUSTOMER
When asked what the recall performed was, I was told it was so it could talk to Toyota. Not sure what that meant.
12/10/2024
Linda K. VERIFIED CUSTOMER
Waited too long. Also this message needs to go to Thomas at ****-****-xxxx. It is his vehicle.
12/8/2024
Christopher J. VERIFIED CUSTOMER
I am always treated well and work is done as it should be. Thank you very much.
12/7/2024
Melissa B. VERIFIED CUSTOMER
Service staff at Heart City are always helpful and informative!
12/7/2024
Mary K. VERIFIED CUSTOMER
I am very satisfied with my visit.
12/7/2024
Marcy G. VERIFIED CUSTOMER
Over two hours for oil change and tire rotation was a bit too long! I go with my husband to a different dealership and it typically takes one hour for that service.
Staff were professional and I am confident that things were done correctly
12/7/2024
Susan K. VERIFIED CUSTOMER
Amber was great. However, I waited nearly 3 hours for a new tire. And yes, I had an appointment.
12/7/2024
Lucille O. VERIFIED CUSTOMER
Amber was wonderful. She took me step by step with what was expected of me. The manager was thorough and kind.
12/6/2024
Daniel H. VERIFIED CUSTOMER
Ricky was very polite and informative. Very happy with the service.
12/5/2024
Mary K. VERIFIED CUSTOMER
Everyone at Heart City have always been very professional and friendly.
12/5/2024
Dennis M. VERIFIED CUSTOMER
John is so knowledgeable & helpful
12/4/2024
Raymond S. VERIFIED CUSTOMER
Only interested in a newer Avalon Hybrid
12/4/2024
Doyle B. VERIFIED CUSTOMER
John Lochmandy did a terrific job explaining everything that was done on my service of my vehicle.
12/3/2024
James D. VERIFIED CUSTOMER
They handled our situation extremely well. Good customer service
11/30/2024
Mike K. VERIFIED CUSTOMER
Ricky was so professional. Your building was spotless and it was quiet. Everyone was working. One worker even pushed in a chair as he was walking by. Thank you for peace of mind