Lori was extremely nice!!! She was very friendly and professional!!!
9/30/2024
Janson A. VERIFIED CUSTOMER
Every time I come in for service, im taken care of very well. They know my name, everything is fully explained. It’s the best experience you could have when your vehicle is being serviced!
9/30/2024
Kevin H. VERIFIED CUSTOMER
Wonderful experience! Amber was very professional. Never have been disappointed!good job everyone.
9/29/2024
Glenn B. VERIFIED CUSTOMER
Employees were friendly and the service was fast
9/27/2024
Kendra N. VERIFIED CUSTOMER
Service people were great. Salesman completely ignored me.
9/27/2024
Ken Yoder. VERIFIED CUSTOMER
Fast prompt service and my vehicle was left. Clean inside.
9/27/2024
Edward M. VERIFIED CUSTOMER
Top shelf Service - Luv it
9/27/2024
Tina G. VERIFIED CUSTOMER
Excellent service .
My service advisor always keeps me updated on my vehicle when it’s done he also gives me a phone call. I changed my cabin air filter when I dropped it off. I told them that I already changed it and they said no problem.
9/26/2024
Michael B. VERIFIED CUSTOMER
Ricky was great! He explained the inspection report and helped me determine what repairs were most urgent.
9/26/2024
Douglas T. VERIFIED CUSTOMER
Quick and efficient
9/25/2024
James B. VERIFIED CUSTOMER
It has been great. It has always been fast and great service.
9/25/2024
Judy T. VERIFIED CUSTOMER
Amber kept me informed on the progress of my service call. She was very professional and I appreciated that.
9/25/2024
Christopher J. VERIFIED CUSTOMER
Friendly, quick service
9/25/2024
Shawn W. VERIFIED CUSTOMER
With an appointment, my car always gets right in with little to no delay. Prices are competitive with other locations. I have been very satisfied with the Heart City Toyota Service Dept.
9/25/2024
Kim M. VERIFIED CUSTOMER
They were very quick and friendly
9/24/2024
Ginger R. VERIFIED CUSTOMER
She was very helpful and kept me informed of repairs needed.
Excellent service!!! Thank you!
9/24/2024
Lisa B. VERIFIED CUSTOMER
Was told that the cars sunroof couldn’t withstand a high pressure car wash. That’s unacceptable..I called the Toyota dealership that I purchased it at and they said the same thing. Told him about a couple other issues that I had mainly being that my service is supposed to be free and Heart city tried to charge my husband for the oil change and the tire rotation. So the Toyota dealership that I purchased my car from gave me the phone number for Toyota customer service and we called and lodged complaint with them. This was my 2nd negative experience at Heart City. I won’t EVER go back there!!
9/24/2024
Jaree K. VERIFIED CUSTOMER
They fixed one issue, but not the other one. I have had the same issue since buying the car and get the run around every time regarding it. The drivers windows squeaks so loud, and they keep telling me nothing is wrong with it. Very annoying.