After replacing the passenger side airbag the passenger side seatbelt warning lights are now constantly on with the warning chime. Have to buckle the seatbelt when no one is in the passenger seat. This happened afterwards when I was halfway home. Had other commitments to do. I will call on Monday.
2/24/2025
Joseph H. VERIFIED CUSTOMER
Fast Professional Service at Fair Prices is AMAZING!
2/23/2025
Suzy C. VERIFIED CUSTOMER
The whole staff always goes above and beyond to make sure I am satisfied.
2/22/2025
Stephen V. VERIFIED CUSTOMER
My driver side low beam headlight was out and was to be changed during this visit. When I was told the car was ready, I thanked the service manager and paid the bill. Within a block I noticed the headlight was still not working and returned to the Toyota service department. They checked it again and told me the replacement bulb was bad. The bulb was replaced a second time. The manager apologized and demonstrated it worked. This reminded me of Ron White’s comedy act about training on “lug nut day”.
2/22/2025
Daniel J. VERIFIED CUSTOMER
Trevor was the epitome of professionalism.
Excellent customer service.
2/22/2025
John D. VERIFIED CUSTOMER
Amber has been my service advisor for several years. She has always demonstrated that she wants to provide the best service possible to ensure my satisfaction.
She’s great to work with.
2/22/2025
Jeanette M. VERIFIED CUSTOMER
In and out quickly
2/22/2025
Emily P. VERIFIED CUSTOMER
Staff was very friendly and knowledgeable (as always!!)
2/22/2025
Rose A. VERIFIED CUSTOMER
Thank you for getting our car in so quickly and for a reasonable bill.
2/21/2025
Darren D. VERIFIED CUSTOMER
You alway do a great job!
2/21/2025
Wendy G. VERIFIED CUSTOMER
Thank you.
2/21/2025
Michael D. VERIFIED CUSTOMER
Thank you for the great service and communication yesterday
2/20/2025
Shawn W. VERIFIED CUSTOMER
Showed up at 0745 for an 0800 appointment. Was told it would take 60-90 minutes. At 0930 I was told they were just starting on my car and that there had been someone in front of me. I didn't get my car until 1145. I've never had an issue like this before and have been very happy at Heart City in the past.
2/20/2025
Alan W. VERIFIED CUSTOMER
Good explanation of my car’s status! Service was on time !
2/20/2025
Geoffrey R. VERIFIED CUSTOMER
Great service
2/20/2025
Michelle M. VERIFIED CUSTOMER
Great experience! Thanks!
2/19/2025
Wanda C. VERIFIED CUSTOMER
Great customer service
2/19/2025
Micheal S. VERIFIED CUSTOMER
Great experience, thanks
2/19/2025
Mark E. VERIFIED CUSTOMER
I was treated very well by Trevor. He listened why I was there. Got info from me. I received information about my car’s progress. He called me the next day and advised my car was ready for me to come and pick it up. The whole process was great and Trevor was great also.