I was satisfied with everything except for grease being on the door and on the trim at the bottom of the inside door!
5/18/2024
Bruce H. VERIFIED CUSTOMER
Bernie was professional and communicated well!
5/18/2024
Jay Z. VERIFIED CUSTOMER
Great job!
5/17/2024
Shawn W. VERIFIED CUSTOMER
Will do. Job well done!
5/17/2024
Gabriel C. VERIFIED CUSTOMER
Thank you for everything
5/17/2024
Maury S. VERIFIED CUSTOMER
excellent attention and service, thank you so much ??
5/17/2024
Judith B. VERIFIED CUSTOMER
The video of my car being serviced is a nice touch!
5/17/2024
Kathleen R. VERIFIED CUSTOMER
Thanks for making me feel welcome - I am a new customer, just moved to the area.
5/16/2024
Lisa B. VERIFIED CUSTOMER
I bought this car with only 5000 miles on it. I’ve never even had a coke to drink in it. When I picked it up from getting it serviced today, it had greasy handprints on the passenger seat as well as the passenger door. I do have pictures if anybody would like to see them. If I would not have been in a hurry, I would have showed them there and had them clean it..
5/16/2024
Sharon F. VERIFIED CUSTOMER
Amber was very professional and kind with the bad news of what needs to be repaired in my car
5/15/2024
Monte S. VERIFIED CUSTOMER
Another great service experience. I look forward to any survey from the manufacturer.
5/13/2024
Susan B. VERIFIED CUSTOMER
Faster than expected.
5/13/2024
Gary J. VERIFIED CUSTOMER
Very satisfied with the fast service today
5/13/2024
Samuel W. VERIFIED CUSTOMER
Since the oil change my car has been leaking oil. Having to diagnose the problem myself and figure out problem.
Also wish alignment was checked during the vehicle inspection. My Honda gets an alignment check each time and was very helpful.
5/13/2024
Angela H. VERIFIED CUSTOMER
Staff was totally professional and friendly. In on time and service was completed in a timely manner. Great costumer service. Thank you
5/11/2024
Gary L. VERIFIED CUSTOMER
I have had mistrust in the past servicing my vehicles with dealerships. I have had some negative experiences and was not confident that Heart City would be any different. I’m happy to say that Heart City Toyota treated me with respect and were very fair in repairing my air conditioning issue. John Lochmandy is trustworthy. He’s a man of his word. John and the new manager, Bernie, said that they would take good care of me. They did; a very positive experience! Integrity and a fair repair cost! Thank you!!
5/10/2024
Timothy F. VERIFIED CUSTOMER
Service was completed quickly and professionally. Thank you