Amber and your Service Manager were very helpful and respectful and didn’t make me feel like an idiot!!
3/29/2024
Beth K. VERIFIED CUSTOMER
I like Nicole. Very friendly and helpful feedback.
Keep up the good work.
3/29/2024
Vladimir S. VERIFIED CUSTOMER
There was a nail found in one of my vehicle’s tires and nobody even mentioned it to me! Why wasn’t the issue addressed and remedied?!
3/27/2024
Cynthia G. VERIFIED CUSTOMER
John the tech was excellent
3/27/2024
Vito P. VERIFIED CUSTOMER
Thank you, Rick did a good job!
3/27/2024
Donneta Y. VERIFIED CUSTOMER
Good job well done!
3/27/2024
Sacajawea I. VERIFIED CUSTOMER
I’ll come in here OK? Oh yeah great job.
3/26/2024
Daniel S. VERIFIED CUSTOMER
Rickey was very nice, service was prompt
3/26/2024
Iurii S. VERIFIED CUSTOMER
Thank you!!
3/26/2024
Scarlett V. VERIFIED CUSTOMER
Realmente fue muy amable , proporcionando una explicación amplia de todos los pasos que tenía que dar para solucionar el problema con mi automóvil , se mantuvo muy atento y amable.
3/24/2024
Carol S. VERIFIED CUSTOMER
Your prices have gone up significantly. I will most likely be looking elsewhere next time.
3/23/2024
Michael S. VERIFIED CUSTOMER
Ok
3/23/2024
Jeff I. VERIFIED CUSTOMER
The price listed on website shows $59.99, but I paid $93. Very misleading and confusing!
3/23/2024
Mary G. VERIFIED CUSTOMER
Glass from sunroof not cleaned up. Broken glass on seats and floor.
3/23/2024
Cynthia W. VERIFIED CUSTOMER
I had a great experience and appreciated the thoroughness of the service work performed.
The waiting area at Heart City Toyota was very comfortable too. Thank you!
3/23/2024
Jeff S. VERIFIED CUSTOMER
I was not informed in advance of the two diagnostic costs performed. I agreed to a multipoint inspection but knew nothing about costs beyond that. Had I known, I would have declined the steering and front suspension diagnostic. I think the law is to inform the customer of costs before doing the work. I understand these services should not be done for free but I should have the option to choose which get done with understanding of the cost. Nicole was pleasant on the phone. I'm certain your techs are competent. However, my satisfaction with the experience is not good because of the charge for the steering diagnostic.
3/23/2024
Tammie W. VERIFIED CUSTOMER
Do you still put the reminder stickers in the drivers side windshield at the top? The last two services that my car had , including this recent service there has been no sticker reminders put on the windshield.
3/22/2024
Jeffrey L. VERIFIED CUSTOMER
Top notch service. Highly recommend ????!
3/22/2024
Mark G. VERIFIED CUSTOMER
I really appreciated the courtesy shuttle back home after dropping off my car. Not only was it an invaluable service, the conversation I had with the driver was great!