Thank you for saving my trip to Virginia! Forever grateful!
1/27/2024
Elda Y. VERIFIED CUSTOMER
Ricky exceeded our expectations with his prompt and excellent service. Thanks!
1/26/2024
Armando G. VERIFIED CUSTOMER
Great service, thanks
1/26/2024
Ross K. VERIFIED CUSTOMER
Very happy with the way I was served. All personal I came in contact with were very professional.
1/26/2024
John G. VERIFIED CUSTOMER
Nice work on getting the issue fixed Heart City Service Team. Ricky was very helpful, informative, and friendly.
1/25/2024
Robert M. VERIFIED CUSTOMER
Too expensive for just a routine oil change. No other issues were involved.
1/25/2024
Mark B. VERIFIED CUSTOMER
Fast service. Very polite. Great job.
1/25/2024
Jen S. VERIFIED CUSTOMER
Bernie was amazing and extremely thorough with fixing our vehicle. He communicated with us throughout the process and went above and beyond to ensure things were done right. Thank you!!!
1/25/2024
Cindy M. VERIFIED CUSTOMER
Thanks for your service!
1/25/2024
Jay A. VERIFIED CUSTOMER
Still don’t have my vehicle
1/24/2024
Dave M. VERIFIED CUSTOMER
I get it’s dealer pricing and was fine with paying $70 to pair my existing TPMS sensors, however I honestly felt offended seeing a $7.00 shop supplies charge tacked on when it didn’t take any shop supplies.
1/24/2024
Monte S. VERIFIED CUSTOMER
I look forward to manufacturer survey because my experience was so positive. Keep up the good work.
1/24/2024
Gary K. VERIFIED CUSTOMER
Good job
1/24/2024
Julie C. VERIFIED CUSTOMER
I believe $92 is a bit high for an oil change. And occasional coupon or discount for repeat customers would be appreciated. While I was waiting I listened to a sales manager say he wasn't sure about what type of service heart city had but he could imagine it was comparable to other places. Your sales manager should be saying that you have the best service in town and that would make people want to come there and spend more money than they would go into another place to get an oil change. Just food for thought
1/23/2024
Roger H. VERIFIED CUSTOMER
Even though it is a little more expensive to get it done there, I feel confident in the work that you do
1/23/2024
Juan B. VERIFIED CUSTOMER
I came in for a routine iol change. When the vehicle was returned to me I noticed it stuttering when I turn on the vehicle. I drove it about 30 min when the engine and traction light came on. When I arrived home I checked under the hood and noticed a hose was unattached coming from the manifold leading to another vent. Neadless to sat I feel this triggered the check engine light causing it to disable the traction sensor as well.