I paid a lot of extra money for paint and dent protection when I bought my vehicle. But it turns out that all of the things I was promised it was for, toyota won't touch, I have to report it to my insurance. If I'm just taking it to my insurance for everything, why did I pay you extra for this protection?
7/15/2023
David B. VERIFIED CUSTOMER
Did what I asked him to do.
7/15/2023
Steve A. VERIFIED CUSTOMER
Have always trusted Toyota South!
7/15/2023
Cecil J. VERIFIED CUSTOMER
Dalton was great !!!
7/15/2023
Cherri T. VERIFIED CUSTOMER
Ray was exceptional with pick up and delivery. On time efficient. I don’t know who did the service , but it is nice to have it included in price of car.
7/15/2023
BRANDON P. VERIFIED CUSTOMER
Fantastic service and very professional attitude
7/14/2023
GARY B. VERIFIED CUSTOMER
Great service and always answers any questions I may have.
7/14/2023
Connie R. VERIFIED CUSTOMER
Service was prompt and professional
7/12/2023
ROBERT K. VERIFIED CUSTOMER
Got the truck back after some very extensive engine work (head gasket replacement) and everything so far has been running great. I did find though that the Freon levels for the AC were empty however, but I fixed that easy enough.
7/12/2023
Steven K. VERIFIED CUSTOMER
Everyone was kind, courteous, quick and efficient.
7/12/2023
Sherry--Tls G. VERIFIED CUSTOMER
Toyota is absolutely the best in the area. The other dealerships in the area should train there and see how it’s done right.
7/11/2023
SARAH W. VERIFIED CUSTOMER
I had an 12:30 appointment on Thursday 7/6 for an oil change and tire rotation and balancing. I could see that you all were busy, but I had no indication that I would be waiting over 2 hours. When I went out to inquire about how much longer it would be, I came to find out that my car was finished, and that my paperwork was just sitting there (for who knows how long) waiting to be closed out. If I had just sat there and waited with out checking on the status of my vehicle, who knows how long it would have taken. I left that appointment very frustrated and irritated.
7/11/2023
TORI B. VERIFIED CUSTOMER
Trevor was FANTASTIC! He took excellent care of me and my vehicle. That boy needs a raise and a paid vacation! Such a great asset to the Toyota south company.
7/11/2023
VONDA V. VERIFIED CUSTOMER
He was open and honest and explained everything. Very patient and listened to my questions.
7/10/2023
BETHANY C. VERIFIED CUSTOMER
Was I satisfied with oil change, yes, BUT...I had an apt at 11:15 am and left 1:45 pm. I don't know if services are scheduled too close together or what the problem is. If I have something major done I can see taking a while, but when I have an apt just for a small service done, it shouldn't take 2 1/2 hours.Ill definitely drop off and pick up next day for now on.
7/10/2023
ROGER L. VERIFIED CUSTOMER
Not sure whose fault this is. But I stated on my last visit that the lumbar button was malfunctioning. The power lumbar still worked. I was told they had to order the parts and I would be contacted when it came in. I was not. I called weeks later to ask about the part. It was in. I scheduled the service repair. I sat for 3 hours waiting only to discover that they replaced the power lumbar motor and not the switch and that it had to be ordered. So I will have to go back again. Now the switch is backwards and you have to toggle up and down on the switch instead of front to back. I’m hoping this is resolved when I go back for service. If not I will be scheduling all my service at another dealership. Thank you.