Charlotte did an excellent job. Very professional and knowledgeable. Thank you
10/29/2024
James B. VERIFIED CUSTOMER
Very good service
10/29/2024
Christopher H. VERIFIED CUSTOMER
The whole service department is amazing. Lillie has gone the extra mile to make every service enjoyable.
10/27/2024
Jennifer L. VERIFIED CUSTOMER
All is ok. I will figure out the situation without her help. Thank you.
10/27/2024
Verna P. VERIFIED CUSTOMER
Blond hair service woman accused me of lying when I said I had only received just one key remote for my car when I bought it. I got upset. She was rude and argumentative. I had to ask for someone else to assist me. A bearded service man came out and listened to me and went and spoke with sales who had confirmed what I said and he got someone to make the metal slider key for my new key remote (the second one for my car). Additionally, no one in service, pointed out the piece of wood stuck in the tread in my back right tire and my tire lost air pressure yesterday and went flat when I was driving. Thursday morning Citation Drive in Lexington, KY a truck had lost small blocks and small pieces of wood in both lanesfrom Georgetown Road to Sandersville Road and I tried to avoid them but apparently to no avail. Sorry I don’t know anyone’s names. It was the second time to have my car serviced at Toyota South. I have gone to Toyota on Nicholasville for last 33 years.
10/27/2024
Amber B. VERIFIED CUSTOMER
Labor cost is tooooo high!
10/27/2024
Camera W. VERIFIED CUSTOMER
I needed my truck done by a specific time and they went and made sure it got done with plenty of time to spare!
10/27/2024
Mark R. VERIFIED CUSTOMER
Always great, professional and courteous. Thank you!!
10/26/2024
Laura C. VERIFIED CUSTOMER
Great job today!
10/25/2024
Dorothy S. VERIFIED CUSTOMER
I was pleased with the service provided.
10/24/2024
Fred B. VERIFIED CUSTOMER
Excellent customer service
10/24/2024
Diane V. VERIFIED CUSTOMER
Have bought and had service here for 26 years. We Don’t take our vehicles anywhere else.
10/24/2024
Adam T. VERIFIED CUSTOMER
Forgot to hit the grease fittings at the front/rear drive shafts however att was excellent to work with
10/23/2024
Michael A. VERIFIED CUSTOMER
25$ cheaper than other dealership
10/23/2024
Dawn F. VERIFIED CUSTOMER
Trevor was wonderful to accommodate what needed to be done to my car. Easy to work with!! Everyone I encountered during my time there were extremely nice.
10/23/2024
Scott M. VERIFIED CUSTOMER
Thank you for the great service.
10/23/2024
Garnetta R. VERIFIED CUSTOMER
I sent a picture of the grease and grime I removed from my steering wheel after picking up my car today. I could tell the steering wheel was very dirty because it transferred onto my hands.