I called to schedule my appointment and asked what maintenance was due on my vehicle. I was told I was only due for a tire rotation but I wanted to go ahead and have an oil change as well due to some upcoming travel. The service person said ok. Great. I arrive to my appointment and I am told a HOST of other things my car is due for that no previous service person has ever mentioned… ever. It was really annoying and I had to put those things off because it wasn’t budgeted for. Very unprofessional. I get my car serviced every 6 months and I have to have my visits planned and budgeted for. If this keeps happening I will take my business elsewhere.
2/27/2025
James J. VERIFIED CUSTOMER
Not happy about having to schedule an appointment and having to wait nine days to get in other than that everything else is fine
2/27/2025
George L. VERIFIED CUSTOMER
Matt was extremely good at taking care of my car and my stupidity of what I did. With no appointment you all did me right.
I will totally use your service group
2/27/2025
Jean T. VERIFIED CUSTOMER
Everyone at Toyota South is amazing. Lillie Webb is always professional. And so polite. Thanks
2/26/2025
Joseph W. VERIFIED CUSTOMER
This was one of the best experiences I’ve had at Toyota south, I feel like dalton went above and beyond to make this an enjoyable experience for me. I work at Tmmk and will be sure to spread the word! Thanks again dalton for going above and beyond!
2/26/2025
Flora Samantha. VERIFIED CUSTOMER
I was treated extremely well. I had my two year granddaughter with me. She was given a balloon and there was a large waiting area where she was able to play without disturbing anyone else. After my car was finished they drove it right up to the door for me. This was an exceptional experience for me, especially since I wasn’t sure how it would go with bringing a toddler with me. THANKS.
2/26/2025
Neil D. VERIFIED CUSTOMER
She was outstanding!
2/26/2025
Bill M. VERIFIED CUSTOMER
In addition to fixing the recalls, you all washed my car, which you totally did not have to do. It's little things like that that make a big difference. So, yeah, I was completely satisfied because you all went above and beyond what you were expected to do. That's awesome, and you should be proud of yourselves!
2/26/2025
Christopher B. VERIFIED CUSTOMER
Lillie is always great
2/26/2025
Cynthia R. VERIFIED CUSTOMER
I always get great service at Toyota South
2/26/2025
Robert C. VERIFIED CUSTOMER
I’ve dealt with Matt before. It seems he’s always keen on customer satisfaction!
2/26/2025
Bob J. VERIFIED CUSTOMER
Charlotte is great. Professional, personable, efficient. She Liston me at check in, understood my concerns, and was clear on what would be accomplished during service. She kept me informed and explained everything clearly. The rest of the staff treated me with respect as well, and handled checkout efficiently. A pleasure to be at this dealership and to work with Charlotte Swords.
2/25/2025
Robert B. VERIFIED CUSTOMER
Trevor got my vehicle in quickly and was very friendly.
2/25/2025
Donna T. VERIFIED CUSTOMER
The service was very good and I appreciate their help with the trade in of my Avalon Toyota. God Bless your business.
2/25/2025
Melissa S. VERIFIED CUSTOMER
The service was great
2/25/2025
Laura B. VERIFIED CUSTOMER
Very professional…. Thanks!
2/24/2025
Dustin M. VERIFIED CUSTOMER
Good job
2/23/2025
John O. VERIFIED CUSTOMER
The final cost was $40 more than expected yet nothing extra was done?