Wasn't really given prices for suggested services. Sticker shock at check out. I am not a car repair person therefore had no idea the cost involved..
9/25/2024
Steve B. VERIFIED CUSTOMER
I made an appointment a week in advance for a recall on my 2024 Prius. I arrived on time and found a seat in the waiting room. 1 hour later the service agent told me they didn’t have the parts to service the recall; The parts were never ordered. The service agent said that they would call me when the parts came in. It’s hard to believe that the Toyota South service team is that incompetent and I am considering taking my car elsewhere for service.
9/25/2024
Clay J. VERIFIED CUSTOMER
Great customer service.
9/25/2024
Bhumika P. VERIFIED CUSTOMER
Didn’t remove maintenance sign after service.
It’s still showing maintenance required!
9/25/2024
Jeremy D. VERIFIED CUSTOMER
Everything went well. I was a bit confused to the response I got when I expressed I was getting some shutter in my breaking. Was told there would be a 75 dollar fee if they didn’t find anything. At the same time I was told they were backed up. I advised I was still in the 2 yr 24k miles free maintenance. Then told there would still be a fee if nothing was found. This didn’t sound right (counter productive) to have an advertised 2 yr 24k free maintenance but still potentially charge a fee. Not sounding right I argued this. Was then told they would take care of it. Rotors had to be machined. There was no charge.
9/25/2024
Sonya W. VERIFIED CUSTOMER
Been getting my vehicles serviced at Toyota South for years. I found the people are pleasant and helpful making the experience trustworthy and comfortable.
9/25/2024
Danny H. VERIFIED CUSTOMER
Pleased
9/24/2024
Merica B. VERIFIED CUSTOMER
Job well done!
9/24/2024
Marilee G. VERIFIED CUSTOMER
Dalton is an excellent person in the service department. He is car smart and helpful with what is happening with our car! Someone else brought my out today and I knew Dalton would take care of everything!
9/24/2024
Joy R. VERIFIED CUSTOMER
Toyota South service department always does a great job! Today was no exception. So glad I have a service dept I can trust to take good care of my vehicle
9/24/2024
Nicole M. VERIFIED CUSTOMER
I know that when you all started work on my 2005 Toyota 4Runner, y’all had some issues, however, y’all went above and beyond to make things right. And that truly speaks volumes. It was my first time using Toyota South service, and I feel quite comforted by my experience and care received.
9/24/2024
Frank M. VERIFIED CUSTOMER
The price to replace a speed sensor was $840. This is high considering other repair shops of $200 to $400. I also asked which tire pressure sensor was bad and was informed that this information was not available after paying a. $190 diagnostic fee. I have always been impressed with Toyota service, but this appears a little excessive. Lillie was very cordial and was great to deal with. The problem is the high cost and lack of wheel sensor location
9/23/2024
John S. VERIFIED CUSTOMER
Very personable
9/23/2024
George W. VERIFIED CUSTOMER
As always the care and atmosphere at the location was excellent. Thank you so much for treat my wife so well it means a lot to me as a customer.
9/22/2024
Michael W. VERIFIED CUSTOMER
Service was done in a timely manner and was explained what was to be done.
9/22/2024
Roxanne V. VERIFIED CUSTOMER
The service was excellent. It was done quickly everything was checked off. It couldn’t have been smoother. Greatly appreciated.
9/21/2024
Linda M. VERIFIED CUSTOMER
Great place to do business
9/21/2024
Robert C. VERIFIED CUSTOMER
Happy as always!
9/21/2024
Joseph P. VERIFIED CUSTOMER
I waited 2 hours for an oil change and tire rotation (40,000 mile maintenance checkup) for $152. I will not continue to come to Toyota South for service; I can get better prices and better time management elsewhere.
9/20/2024
Steve B. VERIFIED CUSTOMER
Matt is courteous and good at explaining the work.