I am not happy about paying for the oil change. I was told I had four free oil changes. Today’s should have been my last one. I was not informed that I was going to have to pay until everything was done. Will not be back for any service.
9/6/2024
Donna S. VERIFIED CUSTOMER
I arrived an hour before my appointment and Dalton got me right in for a safety recall and maintenance on my car..no time wasted. Dalton Kelley was very polite and knowledgeable about what service my car needed. I'm very appreciative of the service I received from Dalton Kelley at Toyota South.
9/5/2024
Steve S. VERIFIED CUSTOMER
Lillie was great to work with and I appreciated her keeping me updated on my vehicle.
9/5/2024
Anne W. VERIFIED CUSTOMER
Excellent all around, thank you!!
9/5/2024
Sherry K. VERIFIED CUSTOMER
Everything was great. Especially the people who I talked to
9/4/2024
Jackie W. VERIFIED CUSTOMER
Thanks
9/4/2024
Vicki G. VERIFIED CUSTOMER
I dropped in on Tuesday morning, very concerned about a check engine light. The issue was discovered Tuesday and repaired Wednesday morning. I chose to have another service while I was at the dealership. I appreciate Dalton's help and advice. Thank you!
9/4/2024
Iva J. VERIFIED CUSTOMER
Sure. Also Lillie,a super lady
9/4/2024
Ben C. VERIFIED CUSTOMER
I was there for two hours…..a little bit of sticker shock but I guess we can blame that on Joe Biden. As usual everyone was very nice. Lily is a great lady.
9/4/2024
Melody C. VERIFIED CUSTOMER
Was a great job, thanks
9/4/2024
Floyd B. VERIFIED CUSTOMER
Lillie took very good care of me and made sure my Camry received top maintenance service. I appreciate her professionalism as a service agent.
Thank you
9/4/2024
Walter K. VERIFIED CUSTOMER
Did not get a car wash as stated I would.
9/3/2024
Jeff W. VERIFIED CUSTOMER
I was happy they were able to get me in on such shirt notice to diagnose my truck's issue.
9/3/2024
Glenn H. VERIFIED CUSTOMER
Everything was exactly
9/3/2024
Carl K. VERIFIED CUSTOMER
Awesome job
9/1/2024
Eric A. VERIFIED CUSTOMER
It took 1 hour and 45 minutes to get my oil changed and tires rotated. This is completely unacceptable. At 1 hour and 15 minutes I was asked if I wanted my breaks serviced. So it took that long to determine my brakes needed service? Wouldn’t that be when my tires are being rotated? I made an early appointment as I needed to be in Versailles at 10am. I didn’t leave the dealership until 10am. I have been coming to your dealership for service in my Camry almost the entire 13 years I have owned it. After today, I will begin looking for another place to have service done on my Camry. There is no way that the service I asked for today should take as long as it did. There were multiple people that came and went while I waited. Very frustrated and disappointed.
9/1/2024
Sally D. VERIFIED CUSTOMER
Check in went fine. Service was done quickly. When I was notified that the service was complete, I asked the person calling to make sure that I could pay over the phone because I would be picking it up after you closed on Saturday. He said he would have someone call me. After about 45 minutes of no one calling, I called and asked to speak to someone so I could pay and make sure I got my key back. I got an answering machine and no one called me back before closing. I now have to make an extra trip to pay & get my key
8/31/2024
Laura N. VERIFIED CUSTOMER
We did not get our valve stem caps put back on when we had our tires rotation. We went and bought Walmart covers but would like to have the toyota covers. It's not a really big deal but we need everything done.
8/31/2024
Wallace B. VERIFIED CUSTOMER
I’m very happy with the results of the clear coating of my Highlander. Thank you.