Service was good bit usually it gets a wash, maybe next time. ????
8/30/2024
Steven S. VERIFIED CUSTOMER
Very professional
8/30/2024
Marlin- Tmmk. VERIFIED CUSTOMER
Charlotte is very nice and helped me two days in a row with my oil change appointments. Both days she was the first person to speak when I came in she did a great job!
8/30/2024
Janice C. VERIFIED CUSTOMER
Lily is always a bright spot when getting my vehicle serviced. She is so personable as well as knowledgeable about what I need to do on my vehicle.
8/30/2024
Kenneth S. VERIFIED CUSTOMER
Overall very satisfied with my experience with Toyota South in Richmond Ky.
8/30/2024
Leeann S. VERIFIED CUSTOMER
Thankyou for great service always great sservice for over15 years
8/29/2024
Felecia S. VERIFIED CUSTOMER
Purchased new battery. Upset technician was unable to provide me the written paper document reguarding warranty for the battery. This should be available for the customer. I am still requesting the paperwork. Thank you.
8/29/2024
Garry J. VERIFIED CUSTOMER
Matt does an excellent job in the Service Department! He communicates well with the people and especially listens to his customers, which I feel is very important. He is a great asset to Toyota South and I appreciate the job he does????
8/28/2024
Anthony A. VERIFIED CUSTOMER
Charlotte Swords provided excellent service from scheduling through completion of requested service on my 2019 Highlander.
A true kowledgeable and professional team player for the Gate's Toyota team in Richmond.
8/28/2024
Kenneth S. VERIFIED CUSTOMER
Great service! They were so fast.
8/28/2024
Lynn M. VERIFIED CUSTOMER
Nice people- great service. Would like a waiting room away from the tv!
8/28/2024
Karen G. VERIFIED CUSTOMER
Charlotte did an excellent job! Kept me informed of the vehicle’s progress throughout the day. Also appreciate Charles, the shuttle driver. Thank you to everyone!
8/28/2024
John C. VERIFIED CUSTOMER
Great service, as always.
8/28/2024
James C. VERIFIED CUSTOMER
Outstanding customer service and quality work.
8/28/2024
Debra H. VERIFIED CUSTOMER
Lillie has been a great help and she is an asset to the service department!!
She explains everything to the customer about how and why things need to be done to your vehicle.
8/27/2024
Bernard D. VERIFIED CUSTOMER
Excellent experience. Love the shuttle service, attentive staff, and the office cat, Max.
8/27/2024
Jesse Y. VERIFIED CUSTOMER
She is great service writer ???? ????
8/27/2024
Wesley R. VERIFIED CUSTOMER
Trevor and the rest ofthe staff were very friendly, respectful and knowledgeable. The service was quick and painless.I was given a chance to add services which my vehicle needed at the time. I am always glad to bring my vehicles to my Toyota home.
8/27/2024
Ronnie T. VERIFIED CUSTOMER
Thank you!
8/27/2024
Jeffrey C. VERIFIED CUSTOMER
Awesome job!!! Best service I've had from any dealership!!!