As always the service performed was spot on, I won’t take my truck anywhere else but Gates.
8/20/2024
Janet M. VERIFIED CUSTOMER
I had to go back in and ask if they put the dye in and if I needed a returned appointment like I have had to do in the last month. She said for me to just pop in next week. I have a child in school and a procedure scheduled next week and I would have liked to have been able to set up an appointment.
8/20/2024
Leonard H. VERIFIED CUSTOMER
Lillie was very kind, professional and helpful.
8/20/2024
Crystal S. VERIFIED CUSTOMER
Thanks! Everyone was super nice and Lillie made sure I was completely taken care of.
8/20/2024
David K. VERIFIED CUSTOMER
Very helpful service staf.
8/19/2024
Christine F. VERIFIED CUSTOMER
Very friendly and knowledgeable
8/17/2024
Susan T. VERIFIED CUSTOMER
I've been a customer since 2009. I understand prices have increased but to trust a technician on extra work at an oil change appt and to be charged 44.95 fur shop supplies is just too much. Years ago I worked in the office at Croutcher Marcum and I completely know what this hidden fee is. I have never complained about it prior because I just didn't want to "be that person." However, i feel like a fool. Thankyou for allowing me to give my opinion as I now realize there just isn't any "customer retionshop" nowadays. Worse case senerio I think there should be a cap on this fee on these larger tickets. Just my opinion as I have had a new awareness.
The staff are all wonderful
Susan T
8/17/2024
Ben P. VERIFIED CUSTOMER
No worries at all
8/17/2024
Leann R. VERIFIED CUSTOMER
Great customer service from check in to check out
8/17/2024
Bill P. VERIFIED CUSTOMER
Great attitude
8/16/2024
Mike M. VERIFIED CUSTOMER
Customer service was awesome and friendly. Great job to the service tech who greeted me. Very professional.
8/16/2024
Billy R. VERIFIED CUSTOMER
I always receive professional,courtesy service with the Toyota South service department.They are a class act.I always feel confident with them taking care of my vehicle.
8/16/2024
Jerry C. VERIFIED CUSTOMER
Charlotte was wonderful. The service is exceptional as always.
8/16/2024
James J. VERIFIED CUSTOMER
Took 8 days to get an appointment for an oil change