Left my vehicle to have service and went and had lunch with my wife. Got a call on the way back that my car was ready to be picked up. Great service. Thanks!
2/22/2025
Christy C. VERIFIED CUSTOMER
Charlotte Swords was incredibly rude to me the whole time my vehicle was being serviced. When I was being told my car was a safety hazard to drive I never once got to speak with my mechanic and she made it seem like my questions were an inconvenience. I'm incredibly disappointed in the service I received and will never be taking my vehicle here again.
2/22/2025
Tasha H. VERIFIED CUSTOMER
It took 2 hours to get my oil changed and tires rotated. I also find it very unprofessional to have a car roaming inside. As someone who is deathly afraid of cats and severely allergic it is not an environment I enjoy waiting in. I usually have great experiences at Toyota South. I strongly recommend getting rid of the cat in the store because people who are allergic have a really hard time. It’s not professional.
2/22/2025
Todd M. VERIFIED CUSTOMER
Matt worked hard for our family during a frustrating couple of weeks of us having to replace 3 tires due to picking up road hazards. My wife cares for 2 young infants and her schedule is very hectic with that and with our 3 daughters schedule. He minimized the interruptions to those schedules and worked to get her van back on the road quickly. Thanks Matt for your efforts.
2/20/2025
Jerry L. VERIFIED CUSTOMER
Quick and easy.
2/19/2025
Sara N. VERIFIED CUSTOMER
The quote given to us was not what our bill ended up being.
2/19/2025
Steve A. VERIFIED CUSTOMER
Great service!
2/19/2025
Laura L. VERIFIED CUSTOMER
Best service experience I have had there. Both Trevor and the service manager, were very understanding and apologized multiple times for the situation
2/18/2025
Zachary B. VERIFIED CUSTOMER
Always friendly and helpful
2/18/2025
Dwayne S. VERIFIED CUSTOMER
Charlotte did an outstanding job of helping me get my 25 Camry repaired under warranty. Glad I’m doing busy with Toyota south.
2/18/2025
David O. VERIFIED CUSTOMER
Thanks. Had a tight travel schedule. Was able to book an early appointment online and got in and out quickly. We really enjoy our GrandHighlander and appreciate the good care you provide. Dalton did great.
2/18/2025
Ricky C. VERIFIED CUSTOMER
Very prompt, and pleasant when servicing our vehicle
2/18/2025
Addison--Tmmk C. VERIFIED CUSTOMER
satisfied with service
2/16/2025
Kelli M. VERIFIED CUSTOMER
Very nice and helpful!
2/16/2025
Jason H. VERIFIED CUSTOMER
Team was great to work with. Service was faster that expected.
2/16/2025
Diane M. VERIFIED CUSTOMER
They did not reset my service mileage on my dashboard
2/15/2025
Charles-Tmmk G. VERIFIED CUSTOMER
Neither the running board nor the auto start we’re working. My wife requested these be worked on both when the appointment was made and the follow up text before pick up. It appears neither still work.
2/15/2025
Jamie J. VERIFIED CUSTOMER
So many breakdowns in customer service. Passing the buck on responsibility on where it broke down. Prevaricating on facts. We are disappointed. A new paid $48k car cash transaction. Defective car. Many trips to dealership. Lack of communication. We can elaborate if you are interested
2/15/2025
Margaret M. VERIFIED CUSTOMER
I normally don’t have any issues since switching my services there until yesterday. After I left, I heard a clicking noise and noticed my hood shaking, so I pulled over to check and it was not closed all the way. Had I been on the interstate on my way back home, I think my hood would have flown up and I don’t want to imagine what could have happened! Also I paid for the rotation of tires when the new tire was replaced and for the new tire to be put on the back, it was not. Very disappointing!!