Toyota South Service Team were professional and experienced. The required maintenance on my Toyota Camry was completed in a expedited time frame. All the staff at Toyota South treated me with kindness and respect.
Thank you
7/30/2024
Phyllis D. VERIFIED CUSTOMER
I didn’t have an issue with Trevor, but I was extremely upset with the new price quote for the new bumper part of $285 compared to the price quote of $158 with free installation that was given to me June 12th from Andrew. And Trevor told me that part was not available anymore and my Highlander is only a year old….and the part is not available??
And the hatch on my Highlander is still not fixed after 3 appointments.
Rodney Dennis
7/30/2024
Bryan M. VERIFIED CUSTOMER
Awesome service!
7/29/2024
Kathy V. VERIFIED CUSTOMER
Had my engine and cabin filters changed at home 9 days prior to my oil change. When I had this oil change the service advisor and my receipt stated that I needed these changed due to the age and miles on my car. Makes me wonder if more things weren’t checked for my multi-point inspection. ???? Also, my engine maintenance equips light was on. I thought it was because I needed an oil change. So when I noticed it was still on after oil change Charlotte went and checked and said that’s something different. She had not notice or the mechanic that this light was on. (I have an appointment for what may be a coolant bypass value issue.
7/29/2024
Jeff T. VERIFIED CUSTOMER
First class all around.
7/27/2024
Michael--Tmmk M. VERIFIED CUSTOMER
Perfect service and customer service. We love Toyota south!
7/27/2024
Shirley P. VERIFIED CUSTOMER
Thanks for all you do
7/27/2024
Karen H. VERIFIED CUSTOMER
Not happy with lack of diagnosis and having to leave vehicle overnight when I had appointment scheduled 10 days prior
7/27/2024
Kimberly F. VERIFIED CUSTOMER
Lily is always pleasant and takes great care of us when we come in for service.
7/27/2024
Jeff P. VERIFIED CUSTOMER
Charlotte was extremely helpful, patient, polite, professional in every respect, and demonstrated excellent knowledge about our vehicles.
7/27/2024
Joann T. VERIFIED CUSTOMER
Trever was awesome in answering questions and making sure I was taken care of from start to finish! Charlie Johnson was fantastic as well. He always makes sure everything is taken care of. Highly recommend Toyota South
7/27/2024
Thomas D. VERIFIED CUSTOMER
The staff was polite and friendly
7/27/2024
Tyler H. VERIFIED CUSTOMER
Service department was GREAT!
Sales department, TERRIBLE. I walked around to get a quote on a new Camry. I’ve purchased 3 new Camrys from gates over the years. The sales guy and Roger bell basically called me a liar. Gates ford offered me over $19,000 last month for my Camry. Roger offered me $17,000 and said it had been 6 months and 8,000 miles ago that ford made me the offer which is a complete lie. I was at ford with chase freeman last month test driving a ranger. I wish Mr. Gates would call me. I will be purchasing my new tires elsewhere
7/26/2024
Tim D. VERIFIED CUSTOMER
Very helpful
7/26/2024
Kathy E. VERIFIED CUSTOMER
Great job keeping us informed of the service done on our vehicle.
7/26/2024
Julie M. VERIFIED CUSTOMER
Totally satisfied with the service received. Thank you.
7/25/2024
Joann D. VERIFIED CUSTOMER
Wonderful service
7/25/2024
Barry S. VERIFIED CUSTOMER
Good job by all. You continue to carry on Toyota’s reputation as the best in the industry.
7/25/2024
Linda P. VERIFIED CUSTOMER
All of our experiences with Toyota Richmond were excellent. We always get great services and treated really good. Thanks to all. Highly recommend the staff at Toyota South.